Paying Your CCMUA Bill: A Guide to Online Payment Options

Introduction

The Camden County Municipal Utilities Authority (CCMUA) provides sewer services to residents of Camden County, New Jersey. As a resident, it is important to stay up-to-date with your CCMUA bill payments to avoid any penalties or interruptions in service. In this guide, we will outline the steps to make an online payment using the CCMUA’s website.

Online Bill Payment Options

The CCMUA offers two online bill payment options:

1. Online Bill Pay: This option allows you to pay your bill online using a credit or debit card. To access this feature, follow these steps:

a. Go to the CCMUA website: http://www.ccmua.org/

b. Click on the “Departments” tab in the main menu.

c. Select “Billing and Customer Service” from the drop-down menu.

d. Click on “Online Bill Pay” in the sub-menu.

e. Enter your account number and click “Next.”

f. Choose your payment method (credit or debit card) and follow the prompts to complete the payment process.

g. Keep your receipt number as proof of payment.
2. Pay by Phone: If you prefer to pay over the phone, you can call the CCMUA’s customer service department at 856-541-3700 ext. 1444. Have your account number ready, and follow the prompts to make a payment using your credit or debit card.

Checking Your Account Balance

Before making a payment, it’s important to check your account balance to ensure that you’re paying the correct amount. You can do this by following these steps:

a. Go to the CCMUA website: http://www.ccmua.org/

b. Click on the “Departments” tab in the main menu.

c. Select “Billing and Customer Service” from the drop-down menu.

d. Click on “Check Your Balance” in the sub-menu.

e. Enter your account number and click “Search.”

f. Your current balance will be displayed on the next page.

g. If you need to make a payment, click the “Pay Now” button.

Frequently Asked Questions (FAQs)

1. What forms of payment are accepted?

The CCMUA accepts credit and debit cards for online payments.

1. Can I make a partial payment?

No, the CCMUA only accepts full payments.

1. Is there a fee for online payments?

Yes, there is a convenience fee for using the online payment system. The fee amount will be displayed during the payment process.

1. Can I view my payment history?

Yes, you can view your payment history by logging into your account on the CCMUA website.

1. What happens if I miss a payment?

If you miss a payment, you may be subject to penalties and interest charges. Additionally, the CCMUA may send your account to a collections agency, which could negatively impact your credit score.

Conclusion

Paying your CCMUA bill online is a quick and convenient way to keep your account up-to-date. By following the steps outlined in this guide, you can easily make a payment using your credit or debit card. Remember to check your account balance before making a payment, and keep your receipt number as proof of payment. If you have any questions or concerns, contact the CCMUA’s customer service department for assistance.