Paying Your Water Bill in Fort Worth: A Guide

Customers need their account number, billing cycle and route number to register. This information is included on billing statements. If a billing statement is not available, call our Customer Call Center at 817-392-4477 or click hereto request a callback from one of our customer service representatives.

My Payments

As a resident of Fort Worth, Texas, paying your water bill is a crucial part of maintaining your household’s essential services. The City of Fort Worth offers multiple payment options for its residents to make their water bill payments conveniently. In this article, we will guide you through the process of paying your water bill in Fort Worth, including the steps to register and make payments online, by phone, or in person.

Registering for Online Payments

To make online payments, you will need to register for an account on the City of Fort Worth’s website. To do this, follow these steps:

  1. Go to the City of Fort Worth’s website at www.fortworthtexas.gov/departments/water/services/payment-options.
  2. Click on the “My Payments” button.
  3. Select “Water” as the account type.
  4. Enter your account number, billing cycle, and route number. This information can be found on your billing statement.
  5. Create a password and security question.
  6. Click “Submit” to complete the registration process.

Once you have registered, you can log in to your account to make payments, view your bill, and manage your account.

Making Online Payments

To make an online payment, follow these steps:

  1. Log in to your account using the login details you created during registration.
  2. Click on the “Make a Payment” button.
  3. Select the payment method you prefer (credit/debit card or e-check).
  4. Enter the payment amount and confirm the payment.
  5. You will receive a confirmation number once the payment has been processed.

Making Payments by Phone

If you prefer to make your payment over the phone, you can call the City of Fort Worth’s Customer Call Center at 817-392-4477. Have your account number and payment information ready when you call.

Making Payments In Person

You can also make payments in person at one of the City of Fort Worth’s payment locations. The closest location to you can be found by visiting the City’s website and using the “Find a Payment Location” tool.

Payment Options

The City of Fort Worth offers several payment options to suit your needs. You can choose to pay your water bill monthly, bi-monthly, or quarterly. You can also opt for automatic bank draft or paperless billing.

Conclusion

Paying your water bill in Fort Worth is easy and convenient with the City’s online payment system. By registering for an account, you can make payments quickly and securely, view your bill, and manage your account. If you prefer, you can also make payments by phone or in person. The City of Fort Worth offers flexible payment options to fit your needs.

FAQ

Does Fort Worth water have an app?

Residential portal and mobile app available Access previous day’s water use data in hourly increments. Set alerts and notifications about water use. Detect continuous water flow, indicating a possible leak. Pay your water bill and access payment and billing history.

How do I set up water in Fort Worth?

To open a new account, contact Water Customer Service at 817-392-4477 or stop by our customer service location. An activation charge of $20 is included on the first billing.

What is the phone number for the city of Fort Worth?

Customer Care can address many questions you may have and can assist with reporting by using the Call Center 817-392-1234 or the MYFW APP.

Other Resources :

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Customers need their account number, billing cycle and route number to register. This information is included on billing statements. If a billing statement is not available, call our Customer Call Center at 817-392-4477 or click hereto request a callback from one of our customer service representatives.

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