DigiPay is the Town of Cary‘s utility bill presentment and payment system. Hosted by Paymentus, DigiPay enables utility customers to view their monthly statements, make …
Online Utility Payment | Town of Cary
Are you a resident of Cary, North Carolina, looking for a hassle-free way to pay your bills? Look no further! The Town of Cary offers a convenient online bill payment system that allows you to easily manage and pay your utility bills. In this article, we will provide you with all the information you need to know about the Town of Cary bill pay system, including payment options, contact details, and other important information.
Introduction to the Town of Cary Bill Pay System
The Town of Cary’s utility bill presentment and payment system, known as DigiPay, is designed to make your bill payment experience quick and efficient. Powered by Paymentus, DigiPay allows you to view your monthly statements, make single or recurring payments, and even track your water consumption through Aquastar [1].
How to Access the DigiPay System
To access the DigiPay system and start paying your bills online, follow these simple steps:
- Visit the DigiPay website provided by the Town of Cary [1].
- Sign up for an account by filling out the registration form. Make sure to provide your email address, as it will be used for communication purposes [1].
- Add your utility account to your DigiPay profile using the account number found on the top right section of your bill [1].
- Decide if you want to receive your bills electronically. DigiPay offers paperless billing, which provides up to 12 months of your utility bills and sends you email alerts when your bill is due [1].
- Once your account is set up, you can start using DigiPay by navigating to the “Bills” tab and viewing your current bill [1].
Please note that payments made after 4 p.m. will be updated on the next business day, and it may take up to 48 business hours for the balance to reflect on DigiPay [1].
Payment Options and Additional Information
The Town of Cary provides various payment options to suit your needs. Here are some important details to keep in mind:
- Payments can be made using DigiPay, the online bill payment system [1].
- Payments made after 4 p.m. will be updated on the next business day [1].
- Due dates displayed on DigiPay are for the most current bill. Any past due balances are subject to nonpayment and late fees, as well as possible disconnection [1].
- If your services are disrupted and you make a payment through DigiPay, please contact the Town of Cary’s office for restoration of services and to process any additional fees that may apply [1].
- If you wish to change your payment processing from bank draft to scheduled payments in DigiPay, please contact the Town of Cary’s office to stop your bank draft [1].
For any questions or assistance, you can reach out to the Town of Cary’s customer service hotline at 311 or (919) 469-4000 [1].
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