TMWA Bill Pay: A Guide to Making Payments Online, by Phone, and In-Person

As a customer of Truckee Meadows Water Authority (TMWA), paying your water bill is now more accessible than ever. With various payment options available, you can choose the method that suits you best. In this guide, we’ll walk you through the steps to make a payment using the TMWA’s customer portal, by phone, and in-person.

Online Payment Using My Account

The easiest and most convenient way to pay your TMWA bill is through their customer portal, My Account. To make a payment, follow these steps:

1. Go to the TMWA customer portal (My Account) and log in using your username and password. If you don’t have an account, you’ll need to register first.
2. Once logged in, click on the “Bills & Payments” tab in the left-hand menu.
3. Select the “AutoPay” button on the right side of the screen.
4. Follow the instructions on the AutoPay enrollment page to set up automatic payments.
5. If you prefer to make a one-time payment, click on the “Make a One-Time Payment” link below the AutoPay button.
6. Enter your payment information, and you’ll receive an email notification once the payment is processed.

Payment by Phone

Another option for paying your TMWA bill is by phone. To make a payment, call 775-834-8080, and follow the prompts. Have your account number and payment information ready. There is no additional fee for this service.

In-Person Payment Options

If you prefer to pay in person, TMWA has several locations where you can do so:

1. TMWA’s Office: Located at 1355 Capital Blvd., Reno, NV 89520-0006. The office is open Monday through Friday, 8 a.m. to 5 p.m. You can pay using cash, check, or credit card.
2. CheckFreePay Payment Center Locator: Visit the CheckFreePay Payment Center Locator page (CheckFreePay) and use the search tool to find a location near you.
3. Western Union Store Payment Locations: TMWA accepts payment at many grocery and convenience store locations. Please note that customers must have their bill with them in order to make a payment, and there is a $1.50 Western Union charge for this service.

TMWA offers various payment options to suit your needs. Choose the method that works best for you, and make sure to pay your bill on time to avoid any late fees or penalties. If you have any questions or concerns, contact TMWA’s customer service at 775-834-8080.

FAQs

1. Can I pay my TMWA bill online?
   Yes, you can pay your bill online using My Account, TMWA’s customer portal.
2. Is there a fee for paying my bill by phone?
   No, there is no additional fee for paying your bill by phone.
3. Can I pay my bill in person?
   Yes, you can pay your bill in person at TMWA’s office or at various CheckFreePay and Western Union locations.
4. Can I set up automatic payments?
   Yes, you can set up automatic payments using My Account and the AutoPay feature.
5. How do I register for My Account?
   To register for My Account, go to the TMWA customer portal (My Account) and follow the prompts to create a new account.