Springfield Clinic Bill Pay: A Comprehensive Guide

As a patient of Springfield Clinic, it is important to understand the process of paying your bills. With two convenient options available, this guide will outline the steps to take in order to make a payment. Whether you prefer to pay online or in person, we have you covered.

Online Bill Pay

The Springfield Clinic offers an online bill pay service, allowing you to settle your accounts from the comfort of your own home. To access this service, follow these simple steps:

1. Visit the Springfield Clinic website at www.springfieldclinic.com.
2. Click on the “Patient Resources” tab at the top of the page.
3. Select “Online Bill Pay” from the dropdown menu.
4. Log in to your account using your username and password. If you do not have an account, you can create one on this page.
5. Once logged in, you will be able to view your statement and make a payment.
6. Select the payment method you prefer, either by credit card or electronic check.
7. Enter the required information and confirm your payment.
8. You will receive a confirmation email once your payment has been processed.

In Person Bill Pay

If you prefer to pay your bill in person, Springfield Clinic offers several locations where you can do so. Here are the steps to follow:

1. Visit one of the following Springfield Clinic locations:
   • Springfield Clinic Main Campus East (1st Floor)
   • Springfield Clinic Main Campus West (1st Floor)
   • Springfield Clinic 1st – 800 Building (1st Floor)
2. Inform the receptionist that you would like to make a payment.
3. Provide your account information and payment method.
4. The receptionist will assist you with the payment process.
5. You will receive a receipt once your payment has been processed.

Frequently Asked Questions

To help you better understand the billing and payment process, Springfield Clinic has compiled a list of frequently asked questions. Here are some of the most common questions and their answers:

Will my insurance company be billed?

Yes, Springfield Clinic will bill your primary and secondary insurances as a courtesy when an assignment of benefits form is signed. Patients should be prepared to resolve disputed coverage issues directly with their insurer or employer.

When will I be billed?

You will receive a monthly statement when you owe a balance. This will occur after your insurance company has responded to our billing claim. Statement balances are expected to be paid in full by the due date listed on the statement.

What if I am unable to pay my entire statement balance?

Any partial payment arrangement must be preapproved by contacting our representatives at 217.391.7086 Monday through Thursday 8:00 a.m. – 7:00 p.m., Friday 8:00 a.m. – 5 p.m. and Saturday 8 a.m. – 12 p.m.

What if I don’t have insurance coverage?

You will be required to make a standard pre-payment at the time of service. This payment may not cover the entire amount owed for the services you receive. You will be billed for any remaining balance.

How can I make a payment?

Springfield Clinic accepts payments in a variety of methods, including cash, checks, money orders, credit cards, and debit cards. Payment is due in full upon receipt of your billing statement. You can also pay in person by visiting one of our Patient Service Representatives at select locations.

Why do I receive bills from places other than Springfield Clinic?

You may receive services from non-Clinic providers, such as laboratory services and pathology services. When this occurs, you will receive a separate bill from that provider.

Who will be billed in cases of divorce?

The parent with whom the minor children reside will be considered the responsible party and will receive all billing statements and correspondence.

Can my 18-year-old dependent stay on my account?

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