Paying Your Shreveport Water Bill: A Guide to Online Payments

Pay online Water & Sewerage To file an extension with your water bill or report a payment, text “Hello” to (318) 524-8794 Recalculation of AWCPayment Assistance · Residents · FAQs

Online Payments

Introduction

Paying your Shreveport water bill has become more accessible than ever, thanks to the city’s online payment system. With just a few clicks, you can settle your water and sewerage bills from the comfort of your own home. In this guide, we will walk you through the process of making an online payment using the city’s official website and customer portal.

Online Payments | Shreveport, LA – Official Website

The city of Shreveport offers an easy-to-use online payment system for water and sewerage bills. You can find the link to the payment portal on the city’s official website, under the “Residents” tab.

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Once you click on the “Online Payments” tab, you will be redirected to a secure payment portal. Here, you can choose to pay your water bill or other taxes and fees. For this example, we will focus on paying water bills.

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To make a payment, you will need to enter your account number, which can be found on your water bill. You can also choose to pay by credit card or electronic check. Service fees will apply for credit card payments, but there is no fee for electronic check payments.

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After selecting your payment method, you will be asked to review your information and confirm your payment. Once your payment is processed, you will receive a confirmation number. Be sure to save this number for your records.

Shreveport Water & Sewerage – Self Service Portal

Alternatively, you can also pay your water bill through the Shreveport Water & Sewerage Self Service Portal. This portal allows you to manage your account, pay bills, and view history.

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To access the portal, you will need to register for an account. Once logged in, you can view your account balance, payment history, and make a one-time payment.

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The Self Service Portal also allows you to set up automatic payments, so you never have to worry about missing a payment again.

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Conclusion

Paying your Shreveport water bill online is a quick and easy process. With two convenient options available, you can choose the method that works best for you. Whether you prefer to pay through the city’s official website or the Self Service Portal, rest assured that your payment will be processed securely and efficiently.

FAQs

  1. Can I pay my water bill over the phone?
    Yes, you can pay your water bill over the phone by calling (318) 673-5510.
  2. Can I make a partial payment?
    No, the system only accepts full payments.
  3. Can I view older bills on the portal?
    Bills from prior to July 2019 will not be available on the portal website. To request a copy of an older bill, please contact customer service.
  4. Is there a fee for paying by credit card?
    Yes, there is a service fee for paying by credit card. However, there is no fee for electronic check payments.
  5. Can I set up automatic payments?
    Yes, you can set up automatic payments through the Shreveport Water & Sewerage Self Service Portal.

FAQ

How do I pay my Shreveport water bill by phone?

Pay your bill anytime by calling 318-673-5510. You may follow the prompts for payment once connected to the Interactive Voice Response (IVR) System. Please have your credit/debit card information available.

Is there a boil advisory in Shreveport?

▼Boil Advisory There are currently no alerts for this category.

How do I report a water outage in Shreveport?

Phone: 318-673-7600 for 24-hour water or sewer emergency service. We maintain a 24-hour call center seven days a week to assure that all water and sewerage emergencies are handled promptly. Any citizen having an emergency should call 318-673-7600 to report the problem.

Other Resources :

Shreveport

Pay online Water & Sewerage To file an extension with your water bill or report a payment, text “Hello” to (318) 524-8794 Recalculation of AWC

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