Paying Your SCWA Bill: A Guide to Online Billing and FAQs

Paying your Suffolk County Water Authority (SCWA) bill online has never been easier. With the new online billing system, you can make a one-time payment or set up auto pay for your convenience. In this guide, we will walk you through the process of paying your SCWA bill online and answer some frequently asked questions.

Paying Your Bill Online

Option 1: Set up auto pay

To set up auto pay, you will need to sign up for online billing at the SCWA website. Once you’re logged in, follow these steps:

1. Click on Manage Payment Accounts in the menu.
2. Enter bank account, credit card, or debit card information.
3. Click on Manage AutoPay in the menu.
4. Click Add AutoPay button.
5. Select your billing account and payment account.
6. Configure the payment period details.
7. Configure the payment option details.
8. Click Submit.

Please note that adding an automatic payment plan will only affect new bills. Any outstanding bills already in the system will need to be paid manually.

Option 2: Make a one-time payment

To make a one-time payment, click here. You will need your security code and premise zip code.

Other Payment Methods

Phone (Automated System) – 877-204-2507
US Mail: Suffolk County Water Authority
PO BOX 9044
Hicksville, NY 11802-3147
Please include your payment stub

SCWA Walk-In Center – 2045 Route 112, Suite 5
Coram, NY 11727
Click here for office hours.

Frequently Asked Questions

Can I edit or cancel automatic payments?

Yes. To edit an existing automatic payment, click on Manage AutoPay under Payment Options. In the Manage AutoPay screen, click the Edit button found in the Action column. You can then edit the configuration settings.

To cancel an automatic payment, click the Cancel button in the Action column.

Please note that changes to your automatic payment configuration will only affect new bills. Any scheduled payments will remain active.

Can I schedule a future payment?

Yes. To schedule a payment for a future date, click on Schedule a Payment in the menu to the left. The payment can only be scheduled up to the due date. You will be shown a list of outstanding invoices. Using the checkboxes, select what bills you would like to pay and click Pay Selected. You will be provided with a summary of the balance due and the bills. Then select how you would like to pay and either pay as soon as possible or enter a date in the future (but not after the due date). Then, click Submit, review the payment summary, and then click Submit again to schedule the payment.

How do I edit a scheduled payment?

To edit a scheduled payment, click on the menu to the left, and then navigate to Payment History under Payment Options. Above the list of Historical Payments, you will see an option to filter payments by status. Filter your payments to only include scheduled payments. Find the payment you wish to edit and click Edit in the action column.

You will be able to edit the following: payment account, payment date, and payment amount.

Contact SCWA

If you have any questions or concerns about paying your SCWA bill, you can contact them at:

Customer Service: (631) 698-9500

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