PEC offers convenient payment methods for all types of members. Pay your PEC bill online, via SmartHub, by phone, or in person.
Ways to Pay — Convenient options for paying your PEC bill
Paying Your Pedernales Electric Bill: Ways to Pay
Pedernales Electric Cooperative (PEC) offers several convenient ways to pay your electric bill. As a member, you have the option to choose the payment method that suits you best. In this article, we will discuss the various ways to pay your PEC bill and provide step-by-step instructions on how to do it.
- Online Payment
PEC offers an online payment option through its website. To pay your bill online, follow these steps:
- Go to pec.coop and click on the “My Account” button in the top right corner of the page.
- Log in to your account using your username and password.
- Once you are logged in, click on the “Billing and Payments” tab.
- Select the account you want to pay and click on the “Pay Now” button.
- Choose your preferred payment method: bank draft, credit card, or e-check.
- Enter your payment information and confirm the payment.
- Pay by Phone
You can also pay your PEC bill over the phone using your credit card or e-check. To do this, call PEC’s toll-free number at 844-886-9798 and follow the prompts. Have your account number ready when you call.
- Pay at a PEC Secure Pay Station
PEC has convenient, self-service Secure Pay Stations at each of its offices. You can use these stations to make instant payments by cash, e-check, or credit card. To pay at a Secure Pay Station, follow these steps:
- Find a PEC office near you.
- Go to the office and locate the Secure Pay Station.
- Enter your account number and select the payment method you want to use.
- Follow the prompts to complete the payment.
- Pay by Mail
If you prefer to pay your bill by mail, you can send a check or money order to the following address:
PEC
P.O. Box 1
Johnson City, TX 78636
Make sure to include your account number on the check or money order.
- Pay at a Third-Party Location
PEC also accepts payments at participating Western Union, MoneyGram, and VanillaDirect locations. To pay at one of these locations, follow these steps:
- Find a participating location near you.
- Bring your PEC bill and cash or a money order.
- Give the cash or money order to the agent, along with your account number.
- The agent will process the payment and give you a receipt.
- Payment Plans
PEC offers payment plans for residential and farm/ranch members who are current on their accounts and have at least 12 months of billing history at the same location. You can enroll in a payment plan through your account online or by calling PEC’s toll-free number.
There are two payment plans to choose from:
- Fixed Payment Plan: You’ll pay a fixed amount each month based on the average electric use at your location during the 12 months before the plan starts.
- Average Payment Plan: Your payment is calculated based on the rolling 12-month use average at your location.
Conclusion
Paying your Pedernales Electric bill is easy and convenient with the various payment methods available. Whether you prefer to pay online, over the phone, or in person, PEC has an option that suits your needs. Remember to always have your account number ready when making a payment. If you have any questions or concerns about your bill or payment methods, you can contact PEC’s customer service team for assistance.
FAQ
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Other Resources :
PEC offers convenient payment methods for all types of members. Pay your PEC bill online, via SmartHub, by phone, or in person.