Paying Your Water Bill in Royse City: A Guide

Are you looking for ways to pay your water bill in Royse City? Look no further! This guide will provide you with all the information you need to know about paying your water bill quickly and easily. We’ll cover the two main ways to pay your bill: online and in person.

Online Payment Options

The City of Royse City offers an online payment option for water bills. To make a payment, follow these steps:

1. Go to the City of Royse City’s website: www.roysecity.com
2. Click on the “213” tab at the top of the page.
3. Select “Utility/Water Department” from the drop-down menu.
4. Click on “Pay Your Water Bill” at the top of the page.
5. Enter your account number and pin number, which can be found on your water bill.
6. Select the payment method you prefer: credit/debit card or bank draft.
7. Follow the prompts to complete your payment.

In-Person Payment Options

If you prefer to pay your water bill in person, you can do so at the Utility/Water Department office located at 305 N Arch Street, Royse City, TX 75189. Office hours are Monday through Friday, 8 am to 5 pm.

You can also pay your bill at the night drop box located across the street from City Hall, underneath the light pole.

Information You’ll Need to Know

Before you make your payment, there are a few things you’ll need to know:

• Your account number and pin number, which can be found on your water bill.
• Your payment amount, which can also be found on your water bill.
• Your payment method: credit/debit card or bank draft.

Fees and Charges

There is a 3.5% processing fee for debit/credit card transactions. This fee applies to all card transactions, online or paid in the office.

If you have a delinquent balance from a previous account, you will need to pay the balance and the security deposit for a new activation.

Business accounts must provide a copy of the TAX ID certificate or the SS-4 letter assigning the company the EIN#.

Security Deposits

A security deposit of $100.00 per account for residential and $175.00 for a commercial is required per city ordinance. If you are transferring service, the security deposit will transfer to the new account.

Returning residents with a delinquent balance from a previous account must pay the balance and the security deposit for a new activation.

Contact Information

If you have any questions or concerns about paying your water bill, you can contact the Utility/Water Department office at 972-636-2250, select zero at the recording. You can also email the Utility/Water Department at [email protected].

Conclusion

Paying your water bill in Royse City is quick and easy, whether you choose to do it online or in person. Remember to have your account number and pin number handy, and be aware of any fees or charges associated with your payment method. If you have any questions or concerns, don’t hesitate to contact the Utility/Water Department office.