Richmond Utilities Bill Pay: Convenient and Hassle-Free

Pay My Bill DPU bills its customers monthly for all water, wastewater, stormwater and natural gas usage. We offer a variety of bill payment options. Explore them below. You …

Billing | Richmond

Are you looking for a convenient way to pay your Richmond Utilities bill? Look no further! In this article, we will guide you through the various payment options, provide you with important contact information, and address common questions about bill payment. With Richmond Utilities, paying your bill has never been easier!

Introduction to Richmond Utilities

Richmond Utilities is a trusted provider of essential utility services in the Richmond area. They offer services such as water, gas, and sanitary sewer, ensuring that residents have access to reliable and efficient utilities. Richmond Utilities is committed to providing exceptional customer service and convenient payment options.

Paying Your Richmond Utilities Bill

To make the bill payment process as convenient as possible, Richmond Utilities offers several payment options to suit your needs. Here are some of the ways you can pay your bill:

  1. Online Bill Pay: Richmond Utilities provides an online payment center where you can pay your bill securely and conveniently [2]. Simply visit their website and follow the instructions to make your payment online. This option allows you to pay your bill without any transaction fees.

  2. Pay by Phone (IVR): If you prefer to pay your bill over the phone, Richmond Utilities offers a pay-by-phone option. Simply dial the toll-free number 1-877-209-8211 and follow the prompts to make your payment. You will need your account number, which can be found on your billing statement [2].

  3. Pay in Person: Richmond Utilities also provides in-person payment options. You can visit the City of Richmond Finance Office at City Hall, located at 900 E. Broad St., Room 102. They are open from 8:00 a.m. to 5:00 p.m., Monday through Friday. Additionally, there is an after-hours drop box located on 10th Street between Broad and Marshall Streets [3].

  4. Pay by Mail: If you prefer to pay your bill by mail, you can send your payment to the City of Richmond Department of Public Utilities at the following address: P.O. Box 71210, Charlotte, NC 28272-1210 [3].

Additional Information and Assistance

Richmond Utilities understands that customers may have questions or need assistance with their bill payments. Here is some additional information that may be helpful:

  • Late Payments: If you are unable to make your payment by the due date, it’s important to contact Richmond Utilities to discuss possible payment extensions or alternative arrangements [3].

  • Payment Extensions: Richmond Utilities may offer payment extensions in certain circumstances. Contact their customer service at (804) 646-4646 to discuss your situation and explore available options [3].

  • Contact Information: If you have any questions or need further assistance, you can reach Richmond Utilities customer service at (804) 646-4646 [3]. You can also visit their website for more information and resources.

Learn more:

  1. Billing | Richmond
  2. Richmond Utilities – Water, Gas, Sanitary Sewer – Richmond Kentucky – Pay Bill Online
  3. Pay My Gas Bill

Pay Bill Online – Richmond Utilities – Water, Gas, Sanitary Sewer

You may pay your bill by phone with no transaction fee. Simply dial the toll free number, 1-877-209-8211, and follow the directions. You will need your account number located on …

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