Polk County Utilities Bill Pay

If you’re looking for ways to pay your Polk County utilities bill, you’re in the right place. Here are the various ways you can pay your bill, as well as some useful information to keep in mind.

Online Payment Options

You can pay your Polk County utilities bill online through the customer portal. Here are the steps to follow:

1. Go to the Polk County Utilities customer portal and click on “Access Customer Portal.”
2. Log in to your account using your username and password. If you haven’t registered for an account yet, you can do so by clicking on “Create an Account.”
3. Once you’re logged in, click on “Pay My Bill” and select the payment method you want to use. You can choose from automatic bank draft, recurring payment with a credit card, or one-time payment with a credit card or e-check.
4. Follow the prompts to enter your payment information and complete the transaction.

Automatic Bank Draft

You can also set up automatic bank draft to pay your Polk County utilities bill. Here’s how:

1. Go to the Polk County Utilities customer portal and click on “Access Customer Portal.”
2. Log in to your account using your username and password.
3. Click on “Pay My Bill” and select “Automatic Bank Draft” as your payment method.
4. Follow the prompts to enter your bank account information and complete the setup process.

By Phone

You can also pay your Polk County utilities bill by phone using the automated system. Here’s how:

1. Call (863) 298-4100 or toll-free at 1(800) 301-6039.
2. Follow the prompts to enter your account number and payment information.
3. Complete the transaction and confirm your payment.

By Mail

You can also pay your Polk County utilities bill by mail. Here’s how:

1. Send a check or money order, along with the bottom portion of your bill, to:

Polk County Utilities
P.O. Box 2019
Bartow, FL 33831-2019

1. Make sure to include your account number on your check or money order.
2. Allow sufficient time for mail delivery and processing.

In Person

You can also pay your Polk County utilities bill in person at the Polk County Utilities Administration Building. Here’s how:

1. Go to the Polk County Utilities Administration Building at 1011 Jim Keene Blvd., Winter Haven, FL 33880.
2. Bring your bill and payment method (check, money order, or cash).
3. Pay your bill at the customer service counter.

Drop Box

You can also use the drop box located at the Polk County Utilities Administration Building or the County Administration Building to pay your bill. Here’s how:

1. Place your check or money order (no cash) and the bottom portion of your bill in an envelope.
2. Deposit the envelope into the drop box.
3. Payment by this method will post by the next business day.

Amscot

You can also pay your Polk County utilities bill at any Central Florida Amscot location. Here’s how:

1. Go to any Central Florida Amscot location.
2. Bring your bill and payment method (cash only).
3. Tell the Amscot representative that you want to pay your Polk County utilities bill.
4. Follow the prompts to complete the transaction.

Convenience Fees

Please note that some payment methods may incur a convenience fee. Here are the convenience fees associated with each payment method:

• Automatic Bank Draft: No fee
• Recurring Payment with Credit Card: $2.75 convenience fee per $500 transaction
• One-Time Payment with Credit Card: $2.75 convenience fee per $500 transaction
• E-check: No fee
• Amazon Pay: No fee