Pge Bill Pay Number

Paying Your PG&E Bill: A Guide to Payment Options

Introduction:
PG&E offers various payment options for its customers to pay their energy bills conveniently. In this article, we will discuss the different payment methods and provide step-by-step instructions on how to make a payment. We will also address frequently asked questions regarding PG&E bill payments.

Pay by Phone:
One of the most convenient ways to pay your PG&E bill is by phone. To pay your energy statement by phone, call 1-877-704-8470. Have your 11-digit account number ready when you call. A $1.35 convenience fee applies when you use a bank account or a credit or debit card.*

Pay Online:
You can also pay your PG&E bill online. PG&E offers two options for paying online: pay as a registered user or use one-time access with no registration required.

Pay as a Registered User:
Registered users have the following payment options:

• Pay from a bank account. Free of service fees.
• Pay with a credit or debit card. Requires a $1.35 convenience fee.*

To pay as a registered user, sign in to your PG&E online account.

One-Time Access:
Don’t have an online account set up? Use one-time access to pay online without registering your account. A $1.35 convenience fee applies whether you use a bank account or a credit or debit card.*

To use one-time access, go to the PG&E website and click on “Pay My Bill.” Enter your account number and follow the prompts to make a payment.

Pay by Mail or In Person:
You can also pay your PG&E bill by mail or in person. To pay by mail, make your check payable to PG&E and send it, along with your energy statement remittance stub, to the following address:

PG&E
P.O. Box 997300
Sacramento, CA 95899-7300

To pay in person, pay your energy statement at one of PG&E’s authorized neighborhood payment centers. Find a neighborhood payment center near you.

Convenience Fee:
Why do I have to pay a convenience fee?
The convenience fee is charged by an independent payment provider. California Assembly Bill 746 (AB 746, enacted in 2005) does not allow energy companies, including PG&E, to pass on these costs to all customers. Only customers who choose to use this service will be charged the convenience fee.

Don’t want to pay a convenience fee? Sign into your account with your username and password. Make a one-time payment or schedule recurring payments from your checking or savings account for free.

Gift Payment:
Want to help pay the energy bill of a friend, neighbor, college student, or local business? Make a payment of any amount. Your payment will be applied to their account and reduce any balance reflected on their next month’s bill.

To make a gift payment, download and print the Energy Giving form (PDF). Return your completed form and payment to:

PG&E

Frequently Asked Questions:

Q: How do I update my payment information?
A: Sign in to your PG&E online account and go to “Payment Options.”

Q: Can I make a partial payment?
A: Yes, you can make a partial payment online or by phone.

Q: How do I know if my payment was successful?
A: After making a payment, you will receive a confirmation number. You can also sign in to your account to view your payment history.

Conclusion:
PG&E offers various payment options for its customers to pay their energy bills conveniently. Customers can pay by phone, online, mail, or in person. There is a convenience fee for using credit or debit cards, but customers can avoid the fee by signing into their account and making a one-time payment or scheduling recurring payments from their checking or savings account. PG&E also offers gift payments for customers who want to help others with their energy bills.