Penelec Bill Pay: Convenient Options for Managing Your Utility Payments

Penelec is a utility company that serves nearly 600,000 customers in Pennsylvania. You can pay your bill online, report an outage, get energy saving tips, and access other services …

Penelec – FirstEnergy Corp.


Are you a Penelec customer looking for a hassle-free way to pay your utility bills? Look no further! In this article, we will explore various payment options, contact information, and other essential details to help you easily manage your Penelec bill payments.

Penelec: A Brief Overview

Penelec, a subsidiary of FirstEnergy Corporation, is a leading electric utility company serving customers in Pennsylvania. They are committed to providing reliable electricity and exceptional customer service. To make your bill payment experience seamless, Penelec offers a range of convenient payment options.

Online Bill Payment

Penelec provides an online bill payment service that allows you to pay your bills quickly and securely from the comfort of your own home. To access this service, visit the Penelec website and navigate to the bill payment section. You will need your account number and ZIP code to proceed with the payment [2].

Payment Options

Penelec offers several payment options to suit your preferences. Here are some of the ways you can pay your Penelec bill:

  1. Online Payment: As mentioned earlier, Penelec’s online bill payment service allows you to make payments conveniently using your account number and ZIP code [2].
  2. Pay by Phone: If you prefer to make a payment over the phone, you can call the Penelec Contact Center. They offer options for both one-time bank drafts and credit card payments. Simply provide the necessary information, such as your account number, payment amount, and card details, to complete the transaction [3].
  3. Payment Centers: Penelec has authorized payment centers where you can make in-person payments. Visit the Penelec website or contact their customer service for a list of authorized payment centers near you.
  4. Automatic Bill Payment: Set up automatic bill payment through your bank to ensure your Penelec bills are paid on time every month. Contact your bank for more information on how to set up this service.

Contact Information

If you have any questions or need assistance with your Penelec bill payment, here is the contact information you may find helpful:

  • Customer Service Phone Number: Call the Penelec Contact Center at [insert phone number]. Their friendly customer service representatives will be happy to assist you with any billing inquiries or payment-related concerns.
  • Email: You can also reach out to Penelec via email at [insert email address]. Send them your questions or concerns, and they will respond promptly.
  • Address: If you prefer to communicate via mail, you can send your inquiries or payments to the following address: [insert mailing address].

Late Payments and Payment Extensions

Life can sometimes throw unexpected challenges our way, making it difficult to pay bills on time. If you find yourself in a situation where you are unable to make your Penelec payment by the due date, it’s important to contact Penelec as soon as possible. They may be able to offer payment extensions or work out a payment plan to help you manage your bills effectively.


Penelec understands the importance of providing convenient and flexible payment options to their customers. Whether you choose to pay online, over the phone, or in person, they strive to make the bill payment process as smooth as possible. If you have any further questions or need assistance, don’t hesitate to reach out to their customer service team.

Learn more:

  1. Log In
  2. Billing & Payment Options
  3. Pay by Phone


Can I pay my electric bill with cash?

You can pay by sending a cheque directly to your energy supplier in the post, or by paying it in cash or cheque through your bank or local post office. What are the rules for paying by cash or cheque? The golden rule of paying by cash or cheque is to leave enough time to submit your cash or cheque to avoid any late-payment charges.

Can I pay my bill through my bank?

You can also schedule payments through your bank, which may help you avoid processing fees. To set up a recurring payment with your banking account, you need to visit the Bill Pay section of your online banking page. You will set up a profile for the bill that you want to pay online.

Can I pay my bill in person?

You can pay your bill in person at one of our preferred payment locations. You will need to have your account number available when paying in person. Enter your address to find a location.

Log In – FirstEnergy Corp.

 · For the best experience, take advantage of the benefits of an online account: Pay your bill online. Check your outage status. View your billing history. Analyze your …

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