Pec Bill Pay

Paying Your PEC Bill: A Guide to Ways to Pay

Paying your electricity bill is now more accessible and convenient than ever, thanks to PEC’s various payment options. Whether you prefer to pay online, by phone, in person, or by mail, PEC has a payment method that suits your needs. In this article, we’ll break down the different ways to pay your PEC bill, so you can choose the option that works best for you.

Online Payments

One of the most convenient ways to pay your PEC bill is online. PEC offers two ways to pay online: through their SmartHub portal or by using their Pay Now option.

SmartHub

SmartHub is PEC’s online account management portal. With SmartHub, you can view your electricity usage, pay your bill, and manage your account settings. To make a payment through SmartHub, follow these steps:

1. Log in to your SmartHub account using your email address and password.
2. Click on the “Billing and Payment” tab.
3. Select the account you want to pay.
4. Choose your preferred payment method: bank draft, credit card, or e-check.
5. Enter your payment information.
6. Review your payment details and submit your payment.

Pay Now

If you don’t have a SmartHub account, you can still make an online payment using PEC’s Pay Now option. To pay now, follow these steps:

1. Go to PEC’s website and click on the “Pay Now” button.
2. Enter your account number to view your current balance and payment instructions.
3. Choose your preferred payment method: bank draft, credit card, or e-check.
4. Enter your payment information.
5. Review your payment details and submit your payment.

Phone Payments

Another way to pay your PEC bill is by phone. PEC offers a secure, automated phone system that allows you to make payments 24/7. To make a payment by phone, call 844-886-9798 and follow the prompts.

In-Person Payments

If you prefer to pay in person, PEC has several secure pay stations located at their offices. You can use these stations to make instant payments by cash, e-check, or credit card. To pay in person, follow these steps:

1. Find a PEC office near you with a secure pay station.
2. Bring your bill or account number with you.
3. Go to the pay station and follow the prompts to select your preferred payment method.
4. Enter your payment information.
5. Review your payment details and submit your payment.

Mail Payments

If you prefer to pay by mail, you can send your payment to PEC’s billing address: PEC, P.O. Box 1, Johnson City, TX 78636. Make sure to include your account number on your check or money order.

Third-Party Locations

PEC also accepts payments at participating third-party locations, such as Western Union, MoneyGram, and VanillaDirect. To pay at a third-party location, follow these steps:

1. Find a participating location near you.
2. Bring your unique barcode, which you can find by logging in to your SmartHub account.
3. Go to the location and follow the prompts to make your payment.

Payment Plans

PEC offers two payment plans to help you manage your electricity bill: the Fixed Payment Plan and the Average Payment Plan. To enroll in a payment plan, log in to your SmartHub account and follow the prompts.

Fixed Payment Plan

The Fixed Payment Plan allows you to pay a fixed amount each month based on the average electric use at your location during the 12 months before the plan starts. We will review your account periodically to determine if the plan should be reset to help prevent an excessive annual correction.

Average Payment Plan

The Average Payment Plan calculates your payment based on the rolling 12-month use average at your location. Unlike the Fixed Payment Plan, your bills will not be the same amount every month, nor will an annual correction be applied.

Conclusion

Paying your PEC bill is now easier than ever, thanks to their various payment