OUC Bill Pay: Convenient Options for Managing Your Utility Payments

Learn how to pay your OUC bill online with a check, credit/debit card, eCheck, or bank account, or in person at various locations. Find out the fees, payment sources, and Billing Alerts program for your account.

Pay My Bill – OUC


Are you a customer of OUC and looking for convenient ways to pay your utility bills? In this article, we will explore various payment options, contact information, and other essential details to help you effectively manage your OUC bill payments. With a focus on customer convenience, OUC offers several methods to ensure a hassle-free payment experience.

Introduction to OUC

OUC, also known as the Orlando Utilities Commission, is a customer-owned utility serving the Orlando, Florida area. They provide reliable and affordable electric and water services to residential and commercial customers. With a commitment to customer satisfaction, OUC offers convenient payment options to meet the diverse needs of their customers.

Paying Your OUC Bill

To make your OUC bill payment, you have several options available. Whether you prefer online methods, traditional mail, or in-person payments, OUC has you covered. Let’s explore some of the most popular payment options:

  1. Online Bill Payment: OUC offers a user-friendly online portal where you can conveniently pay your bills. Simply visit their website and log in to your account to access the payment section. You can choose to pay using a credit card, debit card, or directly from your bank account.

  2. Automated Phone System: If you prefer to make a payment over the phone, you can use OUC’s automated phone system. Simply call their dedicated number and follow the prompts to make your payment. The phone number for automated payments is [insert phone number][2].

  3. Pay in Person: OUC has authorized payment locations throughout Central Florida where you can make your payment in person. These locations include retail stores, payment kiosks, and OUC customer service centers. You can find a list of authorized payment locations on OUC’s website [2].

  4. Mail-in Payments: Traditional mail-in payments are also accepted by OUC. Simply send your payment along with the remittance slip to the address provided on your bill. It is advisable to send your payment well in advance to avoid any delays.

Contact Information

If you have any questions or need assistance regarding your OUC bill payment, you can reach out to their customer service team. Here are the contact details:

  • Phone Number: You can contact OUC’s customer service at [insert phone number][2]. Their representatives are available to assist you during business hours.

  • Email: If you prefer to communicate via email, you can send your queries to [insert email address][2]. OUC aims to respond to customer inquiries promptly.

  • Address: For any written correspondence, you can mail your letters to the following address:

    OUC Customer Service
    [Insert Address]
    [City, State, ZIP]

Late Payments and Payment Extensions

Life can sometimes throw unexpected challenges, making it difficult to pay your bills on time. If you find yourself in such a situation, OUC understands and offers options to help you manage your payments effectively.

  • Late Payments: In case you are unable to pay your bill by the due date, OUC may apply a late payment fee. It is advisable to contact their customer service team as soon as possible to discuss your situation and explore possible solutions.

  • Payment Extensions: OUC may provide payment extensions in certain circumstances. If you need additional time to pay your bill, reach out to their customer service team to discuss the available options.

Additional Information

Here are some additional details that may be helpful for OUC customers:

  • Billing Alerts: OUC offers a Billing Alerts program where you can receive notifications when your statement is ready, a payment is due, or your payment status changes. You can set up Billing Alerts by logging in to your myOUC online profile and managing your preferences [1].

  • Payment Maximum and Processing Fee: OUC has specific payment maximums and processing fees for different customer types. It is advisable to refer to their official website or contact customer service for the most up-to-date information regarding payment limits and fees [3].

Remember, it is essential to stay informed about your payment options and contact OUC’s customer service team whenever you have questions or need assistance. By utilizing the convenient payment methods and exploring available resources, you can ensure a smooth and hassle-free experience with OUC bill payments.

Learn more:

  1. Pay My Bill
  2. What are the options for paying my bill?
  3. Bill2Pay FAQs


How do I pay my OUC Bill?

From online options to a location near you, there are a variety of ways to pay your OUC bill. With our Billing Alerts program, you can also receive notifications when your statement is ready, a payment is due, or your payment status changes.

How do I contact OUC?

Learn More We want to provide answers to your questions and problems as quickly as possible. That’s why we’ve provided a range of options for you to reach OUC. From online frequently asked questions to phone or email customer service, contact us in the way that best fits your needs.

How do I apply for OUC power pass?

To get started, call 407-423-9018 and once your account has been verified with your street address number, say “Power Pass” after the Main Menu to learn more about or apply for OUC Power Pass. To get started, call 407-423-9018 and when asked for your phone number, say “agent.”

What is OUC project care?

Reason you are applying for financial assistance (job loss, reduction of hours at work, medical expense, car repair, loss or gap in benefits, change in household, unexpected emergency expense, or other) OUC Project CARE is providing one time assistance up to $500 per household in a 12-month period

OUC The Reliable One

The Orlando Utilities Commission (OUC: ‘The Reliable One’) is a municipally-owned public utility providing water and electric service to the citizens of Orlando, Florida and portions of adjacent unincorporated areas of Orange County, as well as St. Cloud, Florida, in …

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