NYC Water Bill Pay: Convenient Options for Easy Payment

To make a payment, you will need your account number, which is located on your water and wastewater bill. View a Sample Bill to see where your account number is located. Please …

How to Pay – DEP –

Are you looking for a hassle-free way to pay your NYC water bill? Look no further! In this article, we will provide you with all the information you need to make your water bill payment process smooth and convenient. From online payment options to contact details, we’ve got you covered.

Introduction to NYC Water Bill Payment

Paying your NYC water bill is an essential task that ensures the uninterrupted supply of clean and safe drinking water to your home or business. The New York City Department of Environmental Protection (DEP) is responsible for managing water and wastewater services in the city. They offer various payment methods to make it easy for customers to pay their bills on time.

Convenient Online Payment Option

One of the most convenient ways to pay your NYC water bill is through the DEP’s online payment system. By registering for a My DEP Account, you can enjoy the following benefits:

  • Pay your bill online
  • Receive your bills electronically
  • Review your billing history
  • View and print your current and past bills
  • Track your water usage and sign up for leak notifications
  • Submit forms online and track their status

To get started, visit the My DEP Account login page and click on “Sign-up.” You will need your account number and activation token from your water and wastewater bill to complete the sign-up process. Once registered, you can easily make payments online.

Other Payment Options

If you prefer not to sign up for a My DEP Account, there are alternative payment methods available:

  1. QuickPay: Use the QuickPay system to make a one-time payment online. Payments will be credited to your account the next business day.

  2. Pay by Phone: Call (866) 622-8292 to pay your bill over the phone. This automated payment service accepts payments via checking accounts, credit cards, or debit cards. Please note that a convenience fee of 2.25% applies to credit and debit card payments.

  3. In-Person Payments: You can pay in person at DEP Borough Offices or NYC Department of Finance Business Centers. Accepted payment methods include check, money order, or credit card. For office hours and locations, visit the DEP Customer Service website.

  4. Payment by Mail: Use the return envelope provided with your bill to send a check or money order payable to “NYC Water Board” to the designated address: NYC Water Board, P.O. Box 11863, Newark, NJ 07101-8163.

Additional Information

Here are some additional sections that may be helpful:

  • Late Payments: If you are unable to pay your bill on time, it is important to contact Customer Service to discuss payment options and avoid any potential penalties or service interruptions.

  • Payment Extensions: In certain circumstances, the DEP may offer payment extensions to customers facing financial difficulties. Contact Customer Service to inquire about eligibility and the application process.

  • Contact Information: For any questions or assistance regarding your water bill, you can reach out to Customer Service at the following phone number: (866) 622-8292.


Paying your NYC water bill has never been easier with the convenient payment options provided by the DEP. Whether you choose to pay online, over the phone, in person, or by mail, there is a method that suits your needs. Remember to reach out to Customer Service for any inquiries or assistance regarding your bill. Stay on top of your payments to ensure the continued supply of clean and safe water to your home or business.

Learn more:

  1. How to Pay – DEP
  2. Water and Sewer Bill Payment · NYC311
  3. New York Water Bill | Water Bill in New York, NY


How do you pay your water bill in NYC?

You can pay your Department of Environmental Protection (DEP) water and sewer bill online, by phone, by mail, or in person. If you cannot pay in full and wish to enter a payment agreement for outstanding water and sewer charges, you can contact DEP by phone 718-595-7890 or email [email protected].

How do I contact NYC water bill customer service?

Please call 718-595-7000 Monday to Friday, 9am–6pm or email us at [email protected] and a Customer Service Representative will be there to assist you. Thank you for your patience as we are working to improve your water and wastewater billing experience! For more information, visit How to Pay or Customer Service.

What is the water rate in NYC?

For the Fiscal Year that began on July 1, 2022, the metered rate for water is $4.30 per 100 cubic feet, and the combined water and sewer charge is $11.13 per 100 cubic feet. If you need additional information, please visit Customer Service.

Sign In | My DEP Account – New York City

Sign in to My DEP Account. Quickpay without logging in. View Water Charges. Schedule appointment. Welcome to Your New and Improved My DEP Account. The centralized …

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