Bill Payment Options | NorthWestern Energy

Pay by Phone. Hear your account balance, due date and make a payment anytime by calling 833-970-2262 for English or 833-970-2263 for Spanish. Auto Pay. Enroll

Bill Payment Options

NorthWestern Energy offers several convenient billing and payment options for its customers. Choose the option that works best for you!

Sign up for Budget Billing

Budget Billing takes the guesswork out of your energy bill. With Budget Billing, you pay the same amount each month. No surprises, just one easy payment amount to plan for.

Learn more about Budget Billing

Payment Options

We offer several convenient ways to pay your bill. Choose the option that is best for you.

  • Pay online using your computer or mobile device
  • Pay by phone using our automated system
  • Pay by mail using a check or money order
  • Pay in person at one of our walk-in offices

Learn more about Payment Options

Billing Options

Go paperless with E-bill or sign up for budget billing. Find out why both may be great options for you.

Learn more about Billing Options

Payment Assistance

NorthWestern Energy customers have access to many programs and resources to get help in paying your bill.

Learn more about Payment Assistance

Payment Arrangements

We understand circumstances sometimes make it difficult to keep up with your bills. If you’re having trouble paying your NorthWestern Energy bill, we may be able to work with you to set up payment arrangements that can help you avoid service disconnection.

Learn more about Payment Arrangements

Understanding Your Bill

We want to make sure it’s easy to understand your bill.

Get Started

Help Your Neighbor

NorthWestern Energy’s Gift of Energy Certificates are a great way to help family, friends, colleagues, or neighbors who may be struggling to pay their energy bill, and are available year-round.

Donate Now

Ways to Save

We offer many free and easy ways to help you manage your energy consumption. Start saving energy today.

Learn more about Ways to Save

Winter Energy Bills

We know many of you are concerned about your energy bills this winter. Several factors can impact your monthly energy bill.

Learn more about Winter Energy Bills

Rates and Tariffs

View the tariffs and rate schedules for your area.

Learn more about Rates and Tariffs

Service & Payment Locations

We have walk-in offices across our service territory. Find the office nearest you.

View a map of our locations

Read our monthly bill insert
Read our monthly Energy Connections newsletter for safety information, updates, and recipes.

Energy Connections Newsletter


  • Customer Service
  • Billing & Payment
  • Service & Payment Locations
  • Careers
  • BCBSMT Medical Machine Readable Files
  • Accessibility Feedback


  • Business
  • Real Estate Agent
  • Contractor
  • Member of the Media
  • Property Manager


  • Facebook
  • Twitter
  • YouTube
  • LinkedIn
  • Instagram

© 2023 NorthWestern Energy. All rights reserved.

Privacy Policy
PO Terms & Conditions

External Link Disclaimer

Return To Site


What is the cheapest way to pay for energy?

The cheapest way to pay for your energy is almost always by Direct Debit. This is a way of authorising your energy supplier to automatically deduct an agreed-on payment from your bank.

How do I find my Northwestern energy account number?

You’ll need your account number (which can be found on your bill) and one piece of personal identification information, such as your date of birth or social security number.

What is the processing fee for Northwestern energy?

Make a one-time payment instantly online for free with your checking or savings account or with a credit or debit card for a $2.75 processing fee.

Where can I pay my direct energy bill?

Log into your Direct Energy Online Account Manager ( Note: If you are a first-time user of Online Account Manager, please click to create your account. Hover over Billing & Payments tab and select Pay Your Bill from the drop-down menu.

Other Resources :

Billing & Payment

Pay by Phone. Hear your account balance, due date and make a payment anytime by calling 833-970-2262 for English or 833-970-2263 for Spanish. Auto Pay. Enroll

Leave a Comment