National Grid Bill Pay in Massachusetts: A Comprehensive Guide

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Billing & Payments

Introduction

Paying your National Grid bill in Massachusetts has become more accessible than ever, thanks to the various payment methods offered by the company. In this article, we will guide you through the different ways to pay your National Grid bill, including online payment portals, mobile apps, and in-person payment locations. We will also provide you with helpful tips and information on how to manage your account, understand your bill, and save energy and money.

Ways to Pay Your National Grid Bill in Massachusetts

1. Online Payment Portals

National Grid offers two online payment portals for its customers in Massachusetts: the National Grid website and the My Account portal.

National Grid Website

You can pay your National Grid bill online through the National Grid website (www.nationalgridus.com/ma-home/billing-payments/). Click on the “Pay Your Bill” button and follow the prompts to enter your account information and make a payment. You can use a credit or debit card, or sign up for automatic payments through your bank account.

My Account Portal

The My Account portal (www.nationalgridus.com/ma-home/my-account/) allows you to manage your National Grid account, view your bill, and make payments. You can also sign up for paperless billing and automatic payments. To access My Account, you will need to create a profile and log in.

2. Mobile Apps

National Grid offers a mobile app for its customers in Massachusetts, available for both iOS and Android devices. The app allows you to pay your bill, view your account balance, and access your payment history. You can also use the app to report an outage or contact National Grid customer service.

3. In-Person Payment Locations

If you prefer to pay your National Grid bill in person, there are several locations throughout Massachusetts where you can do so. You can find a list of payment locations on the National Grid website or by contacting National Grid customer service.

4. Other Payment Methods

In addition to online and in-person payments, National Grid also offers other payment methods, including:

  • Pay by Phone: You can pay your National Grid bill over the phone by calling 1-800-322-3223.
  • Pay by Mail: You can mail your payment to National Grid, using the address listed on your bill.
  • AutoPay: You can sign up for automatic payments through your bank account, which will automatically deduct the payment amount from your bank account each month.

Tips for Managing Your National Grid Account

In addition to paying your bill, there are several other ways to manage your National Grid account and save energy and money. Here are some tips:

  • Sign up for paperless billing: By signing up for paperless billing, you can reduce your carbon footprint and help the environment. You can also view your bill online and make payments through the My Account portal.
  • Monitor your energy usage: National Grid offers tools to help you monitor your energy usage and identify areas where you can save money. You can use the My Account portal to view your energy usage and sign up for alerts to help you stay on top of your energy consumption.
  • Take advantage of rebates and incentives: National Grid offers rebates and incentives for customers who take steps to reduce their energy usage. You can find out more about these programs on the National Grid website.
  • Consider converting to natural gas: If you’re currently using oil or propane to heat your home, you may be able to save money by converting to natural gas. National Grid offers a conversion program that can help you make the switch.

Conclusion

Paying your National Grid bill in Massachusetts is now easier than ever, thanks to the various payment methods offered by the company. Whether you prefer to pay online, through a mobile app, or in person, National Grid has an option that works for you. By taking advantage of the My Account portal, auto-pay, and paperless billing, you can also manage your account and save energy and money.

FAQ

What is the phone number for the National Grid in Massachusetts?

1-800-322-3223 Service in English & Español. Hearing/speech impaired customers may call 711. Need help switching between your electric and gas accounts?

What is National Grid direct pay?

With DirectPay, your balance will be paid automatically from your bank account on time every time, even if you’re away or misplace your bill.

Does National Grid have a mobile app?

This free National Grid app allows customers to report and check the status of power outages, view power outage maps, find payment locations and make one-time payment through Speedpay.

What is a DOXO account?

Doxo is a bill payment center and digital filing cabinet for all your important household paperwork. It’s a very good online app for anyone trying to go paperless, because it automatically imports and saves bank statements, credit card statements, and other paperwork from connected accounts.

Other Resources :

Ways to Pay

We offer a variety of options to make sense of your bills. Click to expand Ways to Pay. Ways to Pay.

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