Msd Bill Pay Login

Call the Billing Contact Center at 1 (866) 281-5737 to pay using your bank account, credit or debit card. Pay in Person at MSD. Metropolitan St. Louis Sewer About SmartPay · Billing Assistance Programs · Billing Questions

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MSD Bill Pay Login

Welcome to the Metropolitan St. Louis Sewer District (MSD) bill pay login page! We offer convenient ways for customers to make a payment on their MSD account. In this article, we will guide you through the process of logging in and making a payment using the VSSPM portal.

MSD Bill Pay Options

Before we dive into the login process, let’s take a look at the various payment options available to MSD customers:

  1. Online Payment: Customers can make a one-time payment or schedule recurring payments using their bank account, Mastercard, Visa, Discover, or American Express. This is the fastest, easiest, and most convenient way to pay your bill.
  2. Pay by Mail: Customers can send their check or money order, along with the remittance stub from their bill, to the MSD billing address.
  3. Pay by Phone: Customers can call the MSD billing contact center to pay using their bank account, credit or debit card.
  4. Pay in Person: Customers can pay their bill in person at the MSD office location during business hours. Cash, check, money order, and customer assistance program applications are accepted.
  5. Authorized Payment Locations: Customers can also pay their bill at nearly 200 authorized payment locations.

VSSPM Portal Login

Now that we’ve covered the payment options, let’s move on to the login process for the VSSPM portal:

  1. Accessing the Portal: To access the VSSPM portal, visit the MSD website and click on the “Customers” tab. From there, select “Billing” and then “Payment Options.” You will be redirected to the VSSPM portal login page.
  2. Logging In: Enter your username and password to log in to your account. If you’re a new user, click on the “Create a New Account” button to register.
  3. Making a Payment: Once you’re logged in, click on the “Make a Payment” button. Select the payment method you prefer, and follow the prompts to complete your payment.
  4. Payment Confirmation: After submitting your payment, you will receive a confirmation number. Please keep this number for your records.

Tips and Reminders

Here are some tips and reminders to keep in mind when using the VSSPM portal:

  1. Keep Your Account Information Up-to-Date: Make sure your account information is current and accurate. This will help ensure that your payments are processed smoothly and efficiently.
  2. Payment Processing Time: Payments made online or by phone are processed in real-time. Payments made by mail may take several days to process.
  3. Late Payments: Late payments can result in additional fees and penalties. Make sure to pay your bill on time to avoid these charges.
  4. Customer Assistance Program: MSD offers a 50% rate reduction to qualified low-income, elderly, and disabled customers. If you’re eligible for this program, you can apply through the VSSPM portal.


In conclusion, the VSSPM portal offers MSD customers a convenient and secure way to make bill payments online. By following the steps outlined in this article, you can easily log in and make a payment using your preferred method. Remember to keep your account information up-to-date and pay your bill on time to avoid any additional fees or penalties. If you have any questions or concerns, feel free to contact the MSD billing department for assistance.

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Call the Billing Contact Center at 1 (866) 281-5737 to pay using your bank account, credit or debit card. Pay in Person at MSD. Metropolitan St. Louis Sewer

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