The Macon Water Authority makes it easy to pay your utility bill by offering several convenient options, including online bill pay.
Payment Options
The Macon Water Authority offers several convenient options for paying your water bill. You can choose from online, quick pay, in-person, autopay, and pay-by-mail options, ensuring that paying your bill is easy and convenient.
Online Bill Pay
You can access your MWA account to view bills, make payments, and more. Simply visit the Macon Water Authority’s website, click on the “Customer Service” tab, and select “Pay Bill” to get started.
Quick Pay
The MWA has partnered with Kroger, Walmart, and local check cashing retailers to offer this quick and easy payment option. There are 18 Quick Pay Authorized Payment Locations (APLs) located in Macon-Bibb, Houston, and Monroe Counties. To make a payment using the MWA Quick Pay Option, you must have your MWA account number and the zip code of the MWA office (31202-0108). Service fees vary per retailer, so please contact the retailer for their service fee.
In-Person
The Macon Water Authority offers walk-up and drive-thru service at the MWA Albert Billingslea Administration Building. The MWA Headquarters physical/street address is:
790 Second Street
Macon, GA 31202-0108
A night drop box is also available during non-business hours. A drop box is located in the customer parking lot for drive-up or walk-up access. Customers can also access a drop box in the first drive-in lane. Customer Service Hours: Monday – Friday 8:00 a.m. – 5:00 p.m.
Autopay
Autopay is a convenient option for MWA customers to pay their bills each month. The process of setting up autopay is simple and allows you to have your bill amount automatically withdrawn from your checking or savings account on the due date. To enroll in autopay, visit the Macon Water Authority’s website, click on the “Customer Self-Serve Portal” and log into your account. Then select a default payment method and select the autopay option.
Pay by Mail
Mail your check or money order to:
Macon Water Authority
P.O. Box 100037
Atlanta, GA 30348-0037
Be sure to make your check or money order payable to the “Macon Water Authority” or the “MWA.” Do not staple or tape your check or money order to the payment stub. Do not mail cash.
Pay by Phone
You can pay your MWA bill by phone at any time. There’s no need to speak with a Customer Service Representative. To pay your bill by phone through MWA’s automated payment system, call 1-844-517-9741.
Contact Us
If you have any further questions about bill payment options, call 478-464-5600. You can also contact the Macon Water Authority through their website, email, or social media platforms.
Quick Links
- Bill Pay
- Report a Problem
- Education
- News
- Careers
Employee Links
- Employee Mail Login
- Employee VPN Access
The Macon Water Authority offers various bill payment options, ensuring that paying your water bill is easy and convenient. Choose from online, quick pay, in-person, autopay, and pay-by-mail options. Don’t hesitate to contact the Macon Water Authority if you have any questions or concerns regarding bill payment.
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The Macon Water Authority makes it easy to pay your utility bill by offering several convenient options, including online bill pay.