Paying Your Utility Bill in Loveland: A Guide

Are you looking for ways to pay your utility bill in Loveland? Look no further! This guide will provide you with all the information you need to know about paying your utility bill, including payment options, due dates, and more.

Payment Options

The City of Loveland offers several payment options for utility bills. You can choose the option that best suits your needs and preferences.

1. Online Payment

You can pay your utility bill online using the City’s customer portal, MyAccount.lovgov.org. This is the fastest and most convenient way to pay your bill. You can use Visa, Mastercard, Discover, or eCheck to make a payment.

2. In-Person Payment

You can also pay your utility bill in person at the Utility Billing Office, located at 500 East Third St., Suite 100, Loveland, CO 80537. The office is open Monday through Friday, 8 a.m. to 5 p.m. You can use cash, check, or credit card to make a payment.

3. Dropbox Payment

If you prefer, you can drop off your payment in the dropbox located on the exterior south wall of the Utility Billing Office. Please make sure to include your account number and payment stub with your check or money order.

4. Mail Payment

You can also mail your payment to the Utility Billing Office using the address listed above. Please make sure to include your account number and payment stub with your check or money order.

Due Dates and Late Fees

It’s important to note that utility bills are due on the 20th of each month. If your payment is not received by the due date, a late fee of 1.5% of the unpaid balance will be charged to your account.

If you’re having trouble paying your utility bill, you may be eligible for the City’s Help a Neighbor in Distress (HAND) program. This program provides emergency financial assistance to residents who are facing a crisis and need help paying their utility bills.

Conclusion

Paying your utility bill in Loveland is easy and convenient with the City’s various payment options. Remember to pay your bill on time to avoid late fees, and consider taking advantage of the HAND program if you’re in need of financial assistance. If you have any questions or concerns, you can contact the Utility Billing Office at (970) 962-2111 or email them at [email protected].

FAQs

1. Can I pay my utility bill over the phone?
   No, the City of Loveland does not currently offer phone payments for utility bills.
2. Can I pay my utility bill using a credit card?
   Yes, you can use Visa, Mastercard, Discover, or eCheck to make a payment online or in person at the Utility Billing Office.
3. Is there a fee for using the dropbox or mail payment options?
   No, there is no fee for using the dropbox or mail payment options.
4. Can I set up automatic payments for my utility bill?
   Yes, you can set up automatic payments through the MyAccount customer portal.
5. Can I receive a paperless billing statement?
   Yes, you can opt-in for paperless billing statements through the MyAccount customer portal.