Paying Your Kaiser Permanente Bill in California: A Guide

Benefits & Eligibility

Pay Bills

Are you looking for ways to pay your Kaiser Permanente bill in California? Look no further! This guide will provide you with the necessary information and resources to make your bill payments quickly and easily.

Kaiser Permanente offers various ways to pay your bill, including online, by phone, and by mail. Here are the steps to follow for each payment method:

Online Payment

To pay your bill online, follow these steps:

  1. Sign in to your Kaiser Permanente account on the Kaiser Permanente website.
  2. Click on the “Pay Bills” tab.
  3. Select the type of bill you want to pay (e.g., medical, premium, etc.).
  4. Enter the amount you want to pay and select a payment method (e.g., credit card, bank account, etc.).
  5. Review your payment information and click “Submit.”

Phone Payment

To pay your bill by phone, call the Kaiser Permanente Member Services Contact Center at 800-464-4000. Have your account number and payment information ready. Follow the prompts to make your payment.

Mail Payment

To pay your bill by mail, send a check or money order to the address listed on your bill. Make sure to include your account number and the payment coupon.

In-Person Payment

You can also pay your bill in person at a Kaiser Permanente medical office. Find a location near you on the Kaiser Permanente website.

Financial Assistance

Kaiser Permanente offers financial assistance programs for eligible members who need help paying their bills. For more information, call the Medical Financial Assistance Program at 800-390-3507.

Durable Medical Equipment

If you need to rent or purchase durable medical equipment, such as a wheelchair or oxygen tank, call the Durable Medical Equipment department at 877-317-6230.


If you need to file a claim, call the Claims Services department at 800-390-3510.


Paying your Kaiser Permanente bill in California is easy and convenient. With various payment methods available, you can choose the one that works best for you. Don’t forget to take advantage of financial assistance programs if you’re eligible. For any questions or concerns, contact Kaiser Permanente’s Member Services Contact Center at 800-464-4000.

Additional Resources:


Can I pay my Kaiser bill with a credit card?

We accept the following payment methods: Checking account. Savings account. Credit or debit cards.

How do I pay Kaiser premium Covered California?

Pay Online For first-time payment: log into your account and follow the payment instructions. If you are a current member, go to Log in as a member and click “Pay My Bill.”

Does Kaiser send bills to collections?

If we do not receive payment we will continue to send you bills until we receive payment in full. Unified Billing Service might contact you about your balance on behalf of Kaiser Permanente. If you fail to pay your bills, your unpaid balance will be referred to a collection agency as explained under Nonpayment below.

What is the address for Kaiser Permanente billing in Northern California?

California – Northern Kaiser Referral Invoice Service Center (RISC) 2829 Watt Avenue, Suite #130 Sacramento, CA, 95821 For claims inquires and issues, please call 800-390-3510.

Other Resources :

Medical Bills FAQs

Member Services Contact Center

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