JEA Bill Pay: Convenient Options for Easy Payment

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Are you tired of the hassle of paying your utility bills? Look no further! In this article, we will explore the various options available for JEA bill pay, making your payment process a breeze. With a wide range of payment methods and additional information to assist you, JEA ensures a seamless experience for its customers.

Introduction to JEA

JEA, also known as the Jacksonville Electric Authority, is a municipal utility company serving the Jacksonville, Florida area. They provide electricity, water, and sewer services to thousands of residents and businesses. With a commitment to customer satisfaction, JEA offers multiple convenient options for bill payment.

Convenient Online Payment

One of the easiest ways to pay your JEA bill is through their online payment portal. By visiting their official website, you can access your account and make payments securely. The online portal allows you to view your bill, set up automatic payments, and even schedule future payments. It’s a hassle-free method that saves you time and effort.

To access the JEA online payment portal, visit JEA’s official website and navigate to the “Bill Pay” section. Once there, you can log in to your account or create a new one if you haven’t already. The user-friendly interface makes it simple to navigate and complete your payment.

Payment Options

JEA understands that different customers have different preferences when it comes to bill payment. That’s why they offer a variety of payment options to cater to everyone’s needs. Here are some of the payment methods available:

  1. Online Payment: As mentioned earlier, the online payment portal allows you to pay your bill conveniently from anywhere with an internet connection.

  2. Automatic Bank Draft: With this option, you can set up automatic payments directly from your bank account. JEA will deduct the bill amount on the due date, ensuring you never miss a payment.

  3. Pay by Phone: If you prefer to make payments over the phone, JEA provides a dedicated phone number for bill payment. Simply call their customer service line and follow the prompts to complete your payment.

  4. In-Person Payment: JEA has several authorized payment locations where you can pay your bill in person. These locations include JEA offices, authorized retail locations, and drop boxes conveniently located throughout the service area.

Additional Information

In addition to the various payment options, JEA provides additional information that may be helpful to customers. Here are some commonly needed details:

  • Phone Number: For any billing inquiries or assistance, you can reach JEA’s customer service at 1-800-683-5542.

  • Email: If you prefer to communicate via email, you can send your queries to [email protected].

  • Address: JEA’s main office is located at 21 W Church St, Jacksonville, FL 32202. You can visit their office during business hours for any in-person assistance.

  • Late Payments: JEA understands that unforeseen circumstances may sometimes lead to late payments. If you find yourself unable to pay your bill on time, contact their customer service to discuss possible payment arrangements.

  • Payment Extensions: In certain situations, JEA may offer payment extensions to customers facing financial difficulties. Reach out to their customer service to inquire about eligibility and the application process.

Remember, it’s important to stay up to date with your bill payments to avoid any service interruptions. JEA provides multiple options and resources to ensure a smooth payment experience for all customers.


Paying your JEA bill has never been easier! With the convenience of online payment, various payment options, and additional information readily available, JEA strives to make the bill payment process hassle-free. Take advantage of their user-friendly online portal or explore alternative payment methods to find the one that suits you best. Stay on top of your bills and enjoy uninterrupted utility services from JEA.


(Note: This article is for informational purposes only. Please refer to the official JEA website or contact their customer service for the most accurate and up-to-date information regarding bill payment.)


How do I pay my JEA utility bill?

Thank you for using JEA electronic payment system provided through KUBRA. This service allows you to pay your utility bill by credit card, debit card or debiting your bank account. Paying for someone else? If you do not know the account number of the person you are trying to assist, please call our Customer Center at (904) 665-6000.

Does Publix accept JEA payments?

1 Payments accepted at Publix stores within JEA service territory 7 days a week including weekends and holidays. Payments made 7 a.m. – 10 p.m. will post within 30 minutes. Ability to pay depends on customer service desk hours at each location. 2 Payments accepted at Western Union desk at any U.S. Walmart store.

How long does it take JeA to credit my payment?

Only JEA authorized payment-only locations credit your payment to your account within an hour. Business hours vary by location. Always look for official signage at JEA authorized payment-only locations and have your bill and/or account number with you.

How do JEA cash machines work?

It’s an alternative to standing in line and meeting with a JEA representative in person. If you’re paying in cash, the machines only take bills, and if you’re owed change, you’re out of luck — you will have to round up to the nearest dollar, and the extra change will be credited to your account.

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