JC Penney Bill Pay Customer Service: Your Complete Guide

If you have specific questions about your JCPenney Credit Card account that are credit-related or account-related- including changing your mailing address-and you can’t find what you’re looking for in the FAQ section of the JCPenney online credit center, please call JCPenney Credit Services at 1-800-542-0800.

JCPenney Customer Service Links & Resourceswww.jcpenney.com › customer

Are you a JC Penney customer looking to pay your bill or manage your credit account? Look no further! This guide will provide you with all the information you need to know about JC Penney bill pay customer service, including phone numbers, FAQs, and helpful links.

JCPenney Credit Services Phone Number

If you have specific questions about your JCPenney Credit Card account that are credit-related or account-related, including changing your mailing address, and you can’t find what you’re looking for in the FAQ section of the JCPenney online credit center, please call JCPenney Credit Services at 1-800-542-0800.

JCPenney Rewards FAQs

The JCPenney Rewards FAQs page is a great resource for answers to common questions about your JCPenney Credit Card account. You can find information on topics such as earning and redeeming rewards points, managing your account, and more.

[INST: How do I make a payment on my JCPenney Credit Card?] There are several ways to make a payment on your JCPenney Credit Card:

  1. Online: You can make a payment online through the JCPenney Credit Center. Simply log in to your account, select “Make a Payment,” and follow the prompts to complete your payment.
  2. Phone: You can also make a payment over the phone by calling JCPenney Credit Services at 1-800-542-0800.
  3. Mail: You can mail your payment to the address listed on your billing statement.
  4. In-Store: You can also make a payment in-store at any JCPenney location.

JCPenney Customer Service

If you have any other questions or concerns about your JCPenney Credit Card or account, you can contact JCPenney Customer Service at 1-800-542-0800. They are available to assist you Monday through Friday from 8am to 8pm ET, and Saturday from 9am to 6pm ET.

Conclusion

FAQ

Can I pay JCPenney bill by phone?

1 (800) 527-4403
Over the phone: To make a payment over the phone, call (800) 527-4403 and follow the prompts. At a store: You can make a payment at your nearest JCPenney store location during normal business hours.

How to speak to a live person at JCPenney customer service?

Once you receive your “Ready for Pickup” email, call our Customer Care team at 800-322-1189 or use the chat feature on jcp.com.

How do I set up auto pay on JCPenney?

Cardholders can set up JCPenney Credit Card automatic payments through their online account or the Synchrony Bank mobile app. Calling customer service at 1-800-542-0800 also is an option. Once you’re enrolled, Synchrony Bank will withdraw the payment amount from your linked bank account on the scheduled date.

Other Resources :

JCPenney Online Credit Center

If you have specific questions about your JCPenney Credit Card account that are credit-related or account-related- including changing your mailing address-and you can’t find what you’re looking for in the FAQ section of the JCPenney online credit center, please call JCPenney Credit Services at 1-800-542-0800.

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