Paying Your IID Bill: A Guide to Your Options

As an Imperial Irrigation District (IID) customer, you have several options for paying your energy bill. In this guide, we will outline the various methods for paying your bill, including online payment portals, mobile apps, and in-person payment locations. We will also discuss the benefits of each option and provide step-by-step instructions for making a payment.

Online Payment Portals

IID offers two online payment portals for its customers: the My Account portal and the One-Time Payment portal.

My Account Portal

The My Account portal is the most comprehensive way to manage your IID account online. Here, you can view your bill, make a payment, and manage your account settings. To access the portal, follow these steps:

1. Go to the IID website (www.iid.com) and click on the “Customer Service” tab at the top of the page.
2. Click on “My Account” in the drop-down menu.
3. Enter your account number and password to log in.
4. Once you are logged in, click on the “Pay My Bill” button.
5. Select the payment method you prefer (credit/debit card or bank account).
6. Enter the amount you want to pay and confirm the payment.

One-Time Payment Portal

The One-Time Payment portal is a quick and easy way to make a single payment without logging into your account. To access the portal, follow these steps:

1. Go to the IID website (www.iid.com) and click on the “Customer Service” tab at the top of the page.
2. Click on “Pay Energy Bill” in the drop-down menu.
3. Enter your account number and the amount you want to pay.
4. Select the payment method you prefer (credit/debit card or bank account).
5. Confirm the payment and print or save your receipt.

Benefits of Online Payment Portals

There are several benefits to using IID’s online payment portals:

• Convenience: You can pay your bill from anywhere with an internet connection.
• Speed: Payments are processed quickly, so you don’t have to worry about late fees.
• Security: Online payments are secure and encrypted to protect your personal information.
• Ease of use: The portals are easy to navigate, and you can view your bill and payment history.

Mobile Apps

IID also offers a mobile app for its customers. The app allows you to pay your bill, view your account balance, and manage your account settings. To download the app, follow these steps:

1. Go to the App Store or Google Play on your mobile device.
2. Search for “IID Customer Connect.”
3. Download and install the app.
4. Log in using your account number and password.
5. Click on the “Pay My Bill” button to make a payment.

In-Person Payment Locations

If you prefer to pay your bill in person, IID has several payment locations throughout Imperial and Riverside counties. To find a location near you, follow these steps:

1. Go to the IID website (www.iid.com) and click on the “Customer Service” tab at the top of the page.
2. Click on “Pay Energy Bill” in the drop-down menu.
3. Scroll down to the “Pay in Person” section.
4. Click on the map to find a payment location near you.

Benefits of In-Person Payment Locations

There are several benefits to paying your bill in person:

• Convenience: You can pay your bill during business hours at a location near you.
• Speed: Payments are processed quickly, so you don’t have to worry about late fees.
• Personal interaction: You can speak with a customer service representative if you have any questions or concerns.

Automatic Payments

IID also offers an automatic payment program called EZ PAY. With EZ PAY, your monthly electric bill will be automatically deducted from your designated checking account. To sign up for EZ PAY, follow these steps:

1. Go to the IID website ([www.iid.com](http://www.iid.