HRSD Bill Pay: Convenient Options for Easy Payment

Online bill pay is a secure, convenient and environmentally friendly way to manage your HRSD/HRUBS bill. Customer Quick Links. Billing and Payments. Career Opportunities. …


Are you looking for a hassle-free way to pay your HRSD bill? Look no further! In this article, we will provide you with all the information you need to make your HRSD bill payment process smooth and convenient. From payment options to contact details, we’ve got you covered.

Introduction to HRSD

HRSD, also known as Hampton Roads Sanitation District, is an organization dedicated to protecting public health and the environment by providing wastewater treatment services in the Hampton Roads region of Virginia. With a commitment to excellence, HRSD ensures the safe and efficient management of wastewater to preserve the area’s waterways and support the local economy.

Convenient Online Payment Method

To make your HRSD bill payment quick and easy, you can utilize the online payment option. Simply visit the HRSD website and follow the instructions to pay your bill securely. This method allows you to conveniently pay your bill from the comfort of your own home, saving you time and effort. [1]

Payment Options

HRSD offers various payment methods to suit your preferences. Here are the options available:

  1. Credit/Debit Card Payments: HRSD accepts VISA, MasterCard, and Discover cards for online payments or over the phone. There are no additional fees for using this payment method. [1]

  2. Cash, Check, or Money Order – In Person: You can make payments in person at designated payment locations. Please refer to the HRSD website for the nearest payment location. [1]

  3. Mail Check or Money Order: If you prefer to mail your payment, send it to the following address (for payments only, not for correspondence):

    • P.O. Box 37097
    • Boone, IA 50037-0097 [1]
  4. Bill Pay Services from Your Private Bank: HRSD/HRUBS can receive electronic payments from most banks and third-party bill pay services. Examples include Checkfree, Metavante, Avista, and more. Please allow up to 3 business days for the payment to post to your HRSD/HRUBS account. [1]

Contact Information

If you have any questions or need assistance with your HRSD bill payment, here are the contact details:

  • Phone: Call 1-844-257-6063 to make a payment using the interactive voice response system. Have your HRSD/HRUBS account number ready. [3]

  • Email: For general inquiries or account-related questions, you can send an email to [email protected]. Please note that emails are handled in the order they are received. [1]

Late Payments and Payment Extensions

HRSD understands that unforeseen circumstances may sometimes cause delays in bill payments. If you are unable to make your payment on time, it is important to contact HRSD as soon as possible to discuss your situation. They may be able to provide payment extensions or alternative arrangements to help you manage your bill effectively.


Paying your HRSD bill has never been easier with the convenient options available to you. Whether you choose to pay online, in person, or through bill pay services, HRSD ensures a seamless payment experience. If you have any questions or need further assistance, don’t hesitate to reach out to their customer care center.

Learn more:

  1. Payment Methods |
  2. HRSD |
  3. Customer Landing Page |


How do I pay my HRSD/hrubs Bill?

Credit / debit card payments can be made online or by calling 1-844-257-6063. We accept VISA, MasterCard and Discover. Please allow up to 3 business days for payment to post to your HRSD / HRUBS account. HRSD/HRUBS can receive electronic payments from most banks and other 3rd party bill pay services.

What are HRSD customer service hours?

Customer Service Call Center hours are 8:00am – 5:00pm, Monday – Friday. To reach other HRSD offices please call 757.460.2261 between the hours of 8:00 a.m. to 4:30 p.m.

How do I send a check or money order to HRSD?

Mail – Send to HRUBS P. O. Box 37097, Boone, IA 50037-0097. Checks and money orders are accepted through the mail. No cash please. Be sure to include your payment stub and write your account number on your check or money order. Online – Go to the HRSD website and follow the instructions to enter payment information.

Does HRSD accept SMCC?

HRSD will accept a valid, unexpired copy of your completed SMCC. Need help with your water bill? The Low-Income Household Water Assistance Program (LIHWAP) helps low-income households for Virginia residents pay their water and wastewater bills. For more information please call 1-888-373-9908 or visit

Customer Landing Page |

Pay or View Bill. Customer Self-Service Center. HRSD/HRUBS Account Information & Updates. Request payment extensions.

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