Introduction

Paying your utility bill on time is essential to avoid any inconvenience or additional charges. The City of Grand Island provides its residents with several methods to pay their utility bills. In this article, we will discuss the different ways to pay your Grand Island utility bill and provide step-by-step instructions on how to do it.

Online Payment

The City of Grand Island offers an online payment option for its residents. You can access your account information and pay your bill online using the customer web portal, PayMyBill.

To pay your bill online, follow these steps:

1. Go to the City of Grand Island’s website (www.giud.com).
2. Click on the “Your Account” tab.
3. Select “6 Ways to Pay” from the dropdown menu.
4. Choose “Online” as your preferred payment method.
5. Click on the “PayMyBill” button.
6. Log in to your account using your username and password. If you don’t have an account, you’ll need to register first.
7. Once you’re logged in, you’ll be able to view your account information and pay your bill.

Mail Payment

If you prefer to pay your bill by mail, you can send a check or money order along with the payment coupon to the City of Grand Island’s mailing address:

City of Grand Island
P.O. Box 1928
Grand Island, Nebraska 68802

Make sure to include your account number and the payment coupon with your payment.

Walk-In Payment

You can also pay your utility bill in person at the GIUD Customer Service Center located at 1306 W 3rd St, Grand Island, Nebraska 68801. The lobby hours are from 8 am to 5 pm, Monday through Friday.

To pay your bill in person, follow these steps:

1. Bring your payment coupon and a check or money order.
2. Go to the GIUD Customer Service Center during lobby hours.
3. Present your payment coupon and payment to the customer service representative.
4. Receive your receipt and a copy of your paid bill.

Drive-Thru Payment

The City of Grand Island also offers a drive-thru payment option at the GIUD Customer Service Center. To pay your bill using the drive-thru, follow these steps:

1. Bring your payment coupon and a check or money order.
2. Go to the GIUD Customer Service Center during drive-thru hours.
3. Insert your payment and payment coupon into the drop box located at the drive-thru window.
4. Receive your receipt and a copy of your paid bill.

Phone Payment

You can also pay your utility bill over the phone using a credit or debit card. Call the automated number at 833-958-3744 to pay your bill 24 hours a day, seven days a week.

Drop Box Payment

If you prefer to pay your bill after hours, you can use the drop box located near the drive-up window at the GIUD Customer Service Center. To pay your bill using the drop box, follow these steps:

1. Bring your payment coupon and a check or money order.
2. Go to the GIUD Customer Service Center and locate the drop box near the drive-up window.
3. Insert your payment and payment coupon into the drop box.
4. Receive your receipt and a copy of your paid bill.

Conclusion

Paying your Grand Island utility bill is now easier than ever with the various payment options offered by the City of Grand Island. Whether you prefer to pay online, by mail, in person, or over the phone, there’s a payment method that suits your needs. Remember to always keep your account information and payment coupon handy to ensure a smooth payment process.

If you have any questions or concerns regarding your utility bill or payment methods, you can contact the GIUD Customer Service Center at 308-385-5480 or visit their website at www.giud.com.

FAQs

1. Can I pay