As a resident or business owner in Gastonia, North Carolina, paying your bills on time is essential to avoid late fees and ensure continuous services. The City of Gastonia offers various payment options for your convenience. In this article, we will guide you through the two most popular links for paying your bills: the Payment Options for Businesses and the Residential Utility Service page.

Payment Options for Businesses

The Payment Options for Businesses page offers a variety of ways to pay your bills. Here are the available options:

1. Automatic Bank Draft: Enroll in the City’s Automatic Bank Draft program to save time and money. You won’t have to worry about late fees or disconnection of your services. Fill out the secure form on the website, and your monthly utility bills will be automatically deducted from your bank account.
2. Payment by Mail: Include the blue window envelope with your monthly City of Gastonia utility bill and send it to the address listed on the envelope. Make sure to include your account number on your check or money order. If you lost your blue return envelope, send payments to the address listed on the website.
3. 24-Hour Dropbox Locations: Use one of the three 24-hour payment drop boxes located behind the Garland Business Center on York Street, or outside Cramerton Town Hall. Payments should be made by check or money order only.
4. Payment Kiosk: Visit one of the three Automated Bill Payment Centers (Kiosks) located at Food Lion stores. These kiosks work like bank ATMs and can process payments made in cash. You’ll need your 8-digit City of Gastonia account number and address information to make a payment.
5. Pay by Phone: Call 1-888-484-9465 to pay your bill anytime, from anywhere, using MasterCard, VISA, Discover, or Electronic check. Have your account number and billing zip code ready. A convenience fee will be charged based on the amount of your payment.
6. Pay Online: Pay your bill online with a debit card, credit card, or bank account, 24 hours a day, seven days a week. You’ll find all the information you need on the City of Gastonia’s website. A convenience fee will be charged based on the amount of your payment.
7. In Person Payments: Visit Ace Cash Express at 2597 W. Franklin Blvd to make your payment face-to-face. Customers are charged a $1.00 convenience fee for this option.

Residential Utility Service

The Residential Utility Service page provides information on various utility services for residents. Here are some of the services offered:

1. Electric Bill Assistance: Apply for electric bill assistance if you’re experiencing financial difficulties.
2. Garbage, Recycling, Yard Waste & Leaf Collection: Learn about the different collection services offered, including bulk pickup, yard waste collection, and leaf collection.
3. Gastonia Great Places: Discover the various parks and recreation facilities available in Gastonia.
4. Go Green: Learn about the City’s initiatives to promote sustainability and how you can contribute.
5. Installing Irrigation: Find out how to install an irrigation system and the requirements for water meter installation.
6. Leak Adjustment Request: Request a leak adjustment if you suspect a leak in your water meter.
7. Online Customer Self Service (CSS): Access your utility account online to view your bills, consumption history, and make payments.
8. Parks and Recreation: Explore the various parks and recreational activities available in Gastonia.
9. Solar/Renewable Energy: Learn about the City’s solar and renewable energy initiatives and incentives.
10. Transportation: Find information on transportation services, including bus schedules and routes.

Conclusion

Paying your bills on time is crucial to avoid late fees and ensure continuous services. The City of Gastonia offers various payment options for your convenience, including automatic bank draft, payment by mail, 24-hour dropbox locations, payment kios