FGUA Bill Pay Login: A Step-by-Step Guide

If you’re a customer of the Florida Governmental Utility Authority (FGUA), you can pay your bills quickly and easily through their online bill pay system. In this article, we’ll guide you through the process of logging in and making a payment.

Accessing the FGUA Bill Pay System

To access the FGUA bill pay system, follow these steps:

1. Go to the FGUA website at www.fgua.com.
2. Click on the “Customers” tab at the top of the page.
3. Select “Payment Options” from the drop-down menu.
4. Click on the “Pay Online” button.

Alternatively, you can directly access the Citizen Access console by visiting https://nfm.citizen.opus21ms.com/citizenaccess/.

Logging in to the FGUA Bill Pay System

Before you can make a payment, you’ll need to log in to your account. Here’s how:

1. Enter your account number, which can be found on your bill, and click “Next.”
2. Enter your password, which is case-sensitive. If you’ve forgotten your password, click “Forgot Password” to reset it.
3. Click “Login” to access your account.

Making a Payment

Once you’re logged in, you can make a payment using a Visa, Mastercard, or Discover credit card. Here’s how:

1. Select the type of payment you want to make (e.g., Water, Sewer, Stormwater).
2. Enter the payment amount and select the payment method (credit card or e-check).
3. Review your payment information carefully and click “Next.”
4. Enter your credit card information, and click “Submit Payment.”
5. You will receive a confirmation page with a payment reference number. Write this down or print it for your records.

Tips and Tricks

Here are a few tips and tricks to keep in mind when using the FGUA bill pay system:

• Make sure you have your account number and password handy before you start.
• If you’re using a mobile device, make sure you have the latest version of the Google Chrome browser installed.
• If you’re having trouble logging in or making a payment, check the FGUA website for updates or contact their customer service team.
• Consider setting up automatic payments to avoid late fees and penalties.

Conclusion

Paying your FGUA bill online is a quick and easy process. By following the steps outlined above, you can log in to your account and make a payment in just a few minutes. Remember to keep your account number and password handy, and don’t hesitate to contact the FGUA customer service team if you have any questions or concerns.