ExxonMobil Online Bill Pay: A Step-by-Step Guide

Introduction

ExxonMobil is one of the largest energy companies in the world, providing a range of oil, gas, and petrochemical products to customers across the globe. If you’re an ExxonMobil customer and looking to pay your bills online, you’re in the right place. In this article, we’ll guide you through the process of paying your ExxonMobil bills online using the two authorized links provided by the company.

Authorized Links

The two authorized links for paying ExxonMobil bills online are:

1. https://citiretailservices.citibankonline.com/RSnextgen/svc/launch/index.action?siteId=PLOC_EXXONMOBIL
2. https://citiretailservices.citibankonline.com/RSnextgen/svc/launch/index.action?siteId=PLOC_EXXONMOBIL&langId=en_US&pagename=authenticate%23payments

Step 1: Choose Your Payment Method

Before you can start paying your ExxonMobil bill, you need to select your preferred payment method. ExxonMobil offers several payment options, including:

1. Credit or Debit Card

You can pay your ExxonMobil bill using your credit or debit card. ExxonMobil accepts major credit and debit cards, including Visa, Mastercard, American Express, and Discover.

2. Bank Account

You can also pay your ExxonMobil bill directly from your bank account. ExxonMobil accepts online banking payments from most major banks in the United States.

3. ExxonMobil Smart Card

If you have an ExxonMobil Smart Card, you can use it to pay for your purchases at participating ExxonMobil locations.

Step 2: Enter Your Account Information

Once you’ve selected your payment method, you’ll need to enter your ExxonMobil account information. You’ll need to provide the following details:

1. Account Number

Your ExxonMobil account number can be found on your bill or statement. It’s a 10-digit number that starts with “0000000000”.

2. ZIP Code

You’ll need to enter the ZIP code associated with your ExxonMobil account. This information can also be found on your bill or statement.

3. Authentication Code

After entering your account information, you’ll need to enter the authentication code. This code is sent to your email address or phone number, depending on the payment method you selected.

Step 3: Review and Confirm Your Payment

Once you’ve entered your account information and authentication code, you’ll be taken to a summary page where you can review your payment details. Make sure everything is correct, and then click the “Confirm Payment” button to complete your transaction.

Step 4: Print or Save Your Receipt

After completing your payment, you’ll be given the option to print or save your receipt. Make sure to keep a copy of your receipt for your records, as you may need to refer to it later.

Troubleshooting

If you encounter any issues while paying your ExxonMobil bill online, here are some troubleshooting tips to help you resolve the problem:

1. Check Your Internet Connection

Make sure your internet connection is stable and working properly.

2. Verify Your Account Information

Double-check your account information to ensure everything is correct.

3. Clear Your Browser Cache

Clearing your browser cache can sometimes resolve issues with the payment portal.

4. Contact ExxonMobil Customer Service

If none of the above steps work, you can contact ExxonMobil customer service for assistance. They’re available 24/7 to help you with any questions or issues you may have.

Conclusion

Paying your ExxonMobil bill online is a quick and easy process. By following the steps outlined in this guide, you can make your payment secure