Convenient Bill Payment Options for DWSD Customers

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DWSD Pay My Water Bill | City of Detroit

Pay Your DWSD Bill Easily and Hassle-Free

Are you a customer of the Detroit Water and Sewerage Department (DWSD) looking for convenient ways to pay your bill? Look no further! In this article, we will provide you with all the information you need to make your bill payment process smooth and hassle-free.

Introduction to DWSD

The Detroit Water and Sewerage Department (DWSD) is responsible for providing water and sewer services to the residents of Detroit. They strive to ensure reliable and high-quality water and sewer services to their customers. As a DWSD customer, it’s important to know your bill payment options to avoid any inconvenience.

Online Bill Payment

One of the most convenient ways to pay your DWSD bill is through their online bill payment system. By visiting the DWSD website, you can easily access their online payment portal. Simply enter your account information and follow the prompts to make a secure payment. This method allows you to pay your bill from the comfort of your own home, at any time that is convenient for you.

Payment Options

DWSD offers various payment options to cater to different customer preferences. Here are some of the payment methods available:

  1. Online Bill Payment: As mentioned earlier, you can pay your bill online through the DWSD website. This method is quick, secure, and convenient.

  2. Phone Payment: If you prefer to make your payment over the phone, DWSD provides a dedicated phone line for bill payments. Simply call their customer service number at [phone number] and follow the instructions to make your payment.

  3. In-Person Payment: For those who prefer to pay in person, DWSD has several payment centers located throughout the city. You can visit one of these centers and make your payment using cash, check, or money order.

  4. Mail Payment: If you prefer to pay by mail, DWSD accepts payments through check or money order. Simply mail your payment to the address provided on your bill.

Late Payments and Payment Extensions

DWSD understands that unforeseen circumstances may sometimes cause delays in bill payments. If you are unable to pay your bill on time, it’s important to contact DWSD as soon as possible to discuss your situation. They may be able to provide you with a payment extension or work out a payment plan that suits your needs.

Contact Information

If you have any questions or need assistance with your bill payment, you can contact DWSD using the following information:

  • Customer Service Phone Number: [phone number]
  • Customer Service Email: [email address]
  • DWSD Address: [address]


Paying your DWSD bill doesn’t have to be a complicated process. With the various payment options available, you can choose the method that works best for you. Remember to reach out to DWSD if you encounter any difficulties or need assistance with your bill payment.

Learn more:

  1. Bill Payment | Millersview-Doole Water Supply Corporation
  2. Pay My Bill – Online Bill Pay | WSSC Water
  3. Paying your Bill |


How do I pay my DWSD Bill?

If your name is not on your DWSD account, please contact Customer Care before you register online. Visit the Customer Care Web Portal. You can pay your bill by phone using your credit/debit card or checking account information with DWSD’s automated phone system. When you call 313-267-8000, choose the pay-by-phone option.

How do I contact DWSD?

or call a DWSD Customer Care representative at 313-267-8000. * Projected rates are subject to Board of Water Commissioners approval. Charge includes the 25% green credit, and only applies to households subject to the fee. Residential properties with less than 0.02 impervious acres will not be billed.

How much water does DWSD have?

DWSD’s water system consists of more than 2,700 miles of water main and 29,000-plus fire hydrants, and the combined sewer collection system has nearly 3,000 miles of sewer piping, more than 90,000 catch basins and 16 green stormwater infrastructure projects within the city of Detroit.

What if my DWSD balance is incorrect?

If you believe a $0.00 balance due to be incorrect, please pay the balance on your current DWSD bill using the portal. If you cannot pay online, please call 313-267-8000 and ask for your balance due. Then, you may use our automated phone system to pay your bill. We apologize for the inconvenience and are working hard to resolve the issue.

Customer Portal | City of Detroit

  • on The Portal You Can
  • Don’T Have An Online account?
  • Prefer to Pay Another Way?
  • Visit one of the more than 50 no-fee kiosks in and around Detroit and use cash, check or debit/credit card to pay your bill. Find your nearby kiosk. Call our automated pay-by-phone system at (313) 267-8000. Send your payment by mail with check or money order payable to the “Board of Water Commissioners.” Mail to: Board of Water Commissioners Detroi…

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