Duquesne Light Bill Pay: Convenient Options for Easy Payment

11 rows · Learn how to pay your Duquesne Light bill online, by phone, by mail, or in person with various payment methods. Find out the fees, benefits, and options for each …

Payment Options | Duquesne Light Company


Are you a Duquesne Light customer looking for hassle-free ways to pay your bills? Look no further! In this article, we will explore various payment options, contact information, and other essential details to help you conveniently manage your Duquesne Light bill payments.

Introduction to Duquesne Light

Duquesne Light is a leading electric utility company serving the Pittsburgh metropolitan area in Pennsylvania. With a rich history spanning over a century, Duquesne Light has been providing reliable electricity services to residential, commercial, and industrial customers.

Convenient Online Bill Payment

To make your bill payment process seamless, Duquesne Light offers an easy-to-use online payment system. By visiting the official Duquesne Light website, you can access their secure online portal and pay your bills with just a few clicks. This convenient option allows you to save time and effort by avoiding the need for paper checks or visiting physical payment locations.

To access the online payment portal, simply visit Duquesne Light’s official website and navigate to the “Bill Pay” section. Once there, you will be prompted to create an account or log in if you already have one. Follow the instructions provided to enter your payment details and complete the transaction securely.

Payment Options

Duquesne Light understands that different customers have different preferences when it comes to bill payment. Therefore, they offer a range of payment options to cater to everyone’s needs. Here are some of the payment methods available:

  1. Online Bill Payment: As mentioned earlier, the online payment portal allows you to pay your bills conveniently from anywhere with an internet connection.

  2. Automatic Bank Draft: With this option, you can set up automatic deductions from your bank account to pay your Duquesne Light bills. This ensures that your payments are made on time without any manual effort.

  3. Pay by Phone: If you prefer to make payments over the phone, Duquesne Light provides a dedicated phone number where you can call and pay your bills using your credit or debit card.

  4. In-Person Payment: For those who prefer face-to-face interactions, Duquesne Light has authorized payment locations where you can visit and make your payments in person. These locations include various authorized agents and payment centers throughout their service area.

Contact Information

In case you have any questions or need assistance regarding your bill payment or any other related matters, Duquesne Light offers multiple channels to get in touch with their customer support team. Here are the contact details:

  • Customer Service Phone Number: You can reach Duquesne Light’s customer service representatives by calling their dedicated helpline at 1-888-393-7100. They are available to assist you from Monday to Friday, between 8:00 AM and 5:00 PM.

  • Email Support: If you prefer to communicate via email, you can send your queries or concerns to [email protected]. Duquesne Light’s customer support team will respond to your email promptly.

  • Mailing Address: If you need to send any correspondence or documents by mail, you can use the following address:

    Duquesne Light Company
    411 Seventh Avenue
    Pittsburgh, PA 15219

Late Payments and Payment Extensions

Sometimes, unforeseen circumstances may lead to late bill payments. If you find yourself in such a situation, it’s important to contact Duquesne Light as soon as possible to discuss your options. They understand that life can be unpredictable, and they may be able to provide payment extensions or work out a suitable arrangement to help you manage your bills effectively.

To discuss late payments or request a payment extension, reach out to Duquesne Light’s customer service team using the contact information provided above. They will guide you through the process and provide the necessary assistance.


Paying your Duquesne Light bills should be a convenient and stress-free experience. With their user-friendly online payment portal, multiple payment options, and helpful customer support, Duquesne Light ensures that you have the flexibility and assistance you need to manage your bills efficiently.

Remember, for any bill payment-related queries or concerns, don’t hesitate to contact Duquesne Light’s customer service team. They are there to help you and provide the necessary guidance.


Please note that the above information is based on general knowledge and may be subject to change. It is always recommended to visit the official Duquesne Light website or contact their customer service for the most up-to-date and accurate information regarding bill payment options and procedures.


How do I pay my electric bill at Duquesne Light?

We offer a variety of programs that can help you pay your bill. We Power The Moments You Call Life. One More Reason We’re Larger Than Light. Duquesne Light offers a number of convenient options to pay your electric bill including automated payments, one-time payments, online payments and more.

How do I cancel my Duquesne Light Company (DLC) autopay?

Please provide your name, your Duquesne Light Company (DLC) account number, requested cancellation date and a phone number where we can reach you. If you are an active CAP customer who is removed from the program for any reason other than over income, your AutoPay will be cancelled automatically, and you will need to reenroll.

Does Duquesne Light have a collective bargaining agreement?

Duquesne Light Company and the International Brotherhood of Electrical Workers (IBEW) Local Union 29 have reached a tentative three-year collective bargaining agreement. According to Duquesne Light, both sides bargained in good faith to reach an agreement that meets the needs of the company’s employees and the businesses and communities it serves.

How do I contact Duquesne Light if I received a termination notice?

If you have received a termination notice, please contact Duquesne Light at 412-393-7200 during regular business hours Monday – Friday 8 AM to 5 PM to verify your payment by providing the confirmation number of your payment. We Power The Moments You Call Life. One More Reason We’re Larger Than Light.

Duquesne Light Company

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