Dpu Bill Pay

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Orangeburg Department of Public Utilities Top Searches: bill pay ,; account log in ,; water ,; gas ,; report outage.Bill Paying · Customer Self Service · Identifying DPU · DPU Service Area

Orangeburg Department of Public Utilities

Paying Your DPU Bill: A Guide to Online Payment Options

Introduction:

Welcome to the City of Richmond’s Department of Public Utilities (DPU) online payment system! As a resident of Richmond, it’s important to stay on top of your utility bills to avoid any interruptions in service. In this guide, we’ll show you how to pay your DPU bill online, by phone, or in person. Let’s get started!

Online Payment Options:

The City of Richmond offers several online payment options for your convenience. You can choose to pay your bill through the DPU website or through the City of Richmond’s website.

Option 1: Pay through the DPU Website

To pay your bill through the DPU website, follow these steps:

  1. Go to the DPU website at www.orbgdpu.com.
  2. Click on the “Pay Your Bill” button located at the top right corner of the page.
  3. Enter your account number and password to log in to your account.
  4. Select the payment method you prefer (credit/debit card or e-check).
  5. Enter your payment information and confirm your payment.
  6. Print or save your receipt for your records.

Option 2: Pay through the City of Richmond Website

To pay your bill through the City of Richmond website, follow these steps:

  1. Go to the City of Richmond website at www.rva.gov.
  2. Click on the “Public Utilities” tab located at the top of the page.
  3. Select “Billing” from the drop-down menu.
  4. Click on “Pay Your Bill” located at the top right corner of the page.
  5. Enter your account number and password to log in to your account.
  6. Select the payment method you prefer (credit/debit card or e-check).
  7. Enter your payment information and confirm your payment.
  8. Print or save your receipt for your records.

Phone Payment Option:

If you prefer to pay your bill over the phone, you can call the DPU’s customer service center at (804) 646-4500. Have your account number and payment information ready, and follow the prompts to make your payment.

In-Person Payment Option:

If you prefer to pay your bill in person, you can visit the DPU’s customer service center located at 2101 W. Broad St., Richmond, VA 23220. Have your account number and payment information ready, and follow the prompts to make your payment.

Frequently Asked Questions (FAQs):

Q: What forms of payment are accepted online?
A: The DPU accepts credit/debit cards (Visa, Mastercard, Discover, and American Express) and e-checks.

Q: Is there a fee for paying my bill online?
A: No, there is no fee for paying your bill online.

Q: Can I view my bill online?
A: Yes, you can view your bill online by logging into your account on the DPU website or the City of Richmond website.

Q: Can I pay my bill by mail?
A: Yes, you can pay your bill by mail using the payment coupon provided with your bill. Send your payment to:

City of Richmond
Department of Public Utilities
P.O. Box 4000
Richmond, VA 23218-4000

Conclusion:

Paying your DPU bill is quick and easy using the online payment options provided by the City of Richmond. Whether you choose to pay through the DPU website or the City of Richmond website, by phone, or in person, rest assured that your payment will be processed efficiently and securely. If you have any questions or concerns, don’t hesitate to contact the DPU’s customer service center at (804) 646-4500.

Other Resources :

Billing

Orangeburg Department of Public Utilities Top Searches: bill pay ,; account log in ,; water ,; gas ,; report outage.

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