Consumers Energy Bill Pay Phone Number

Make a same-day, one-time payment by calling us at 800-371-9811. ACH Payments by Phone: Payments made from a checking or savings account are fee-free by phone with two options: Speak with an agent to start your request, then complete your payment through our secure Payment phone system.

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Consumers Energy Bill Pay Phone Number

Are you looking for ways to pay your Consumers Energy bill? Look no further! In this article, we will guide you through the process of making a payment over the phone, including the phone number to call and the steps to follow.

First, let’s start with the basics. Consumers Energy offers several ways to pay your bill, including online, by mail, and in person. However, if you need to make a same-day, one-time payment, calling their customer service number is the best option.

To make a payment over the phone, call 800-371-9811. When you call, you’ll have two options:

  1. Speak with an agent to start your request, then complete your payment through their secure payment phone system.
  2. Use their automated system to make a payment without speaking to an agent.

If you choose option 1, a friendly customer service representative will assist you with your payment. They’ll guide you through the process, verify your account information, and help you complete your payment.

If you choose option 2, you’ll be prompted to enter your account information and payment details using your phone’s keypad. This option is quick and easy, and you’ll receive a confirmation of your payment once it’s complete.

Regardless of which option you choose, you’ll need to have your Consumers Energy account number and payment information handy. This includes your bank account number and routing number for ACH payments.

It’s important to note that there are no fees associated with making a payment over the phone. However, if you choose to use a credit or debit card, you may be subject to a convenience fee.

In conclusion, making a payment over the phone is a quick and easy way to pay your Consumers Energy bill. With two options to choose from, you can select the method that works best for you. So, don’t wait any longer, call 800-371-9811 to make your payment today!

FAQs

Q: Is there a fee to pay my bill over the phone?
A: No, there is no fee to pay your bill over the phone. However, if you use a credit or debit card, you may be subject to a convenience fee.

Q: What are the hours of operation for Consumers Energy’s customer service?
A: Consumers Energy’s customer service is available 24/7. You can call them at 800-371-9811 anytime to make a payment or ask questions about your account.

Q: Can I make a partial payment over the phone?
A: Yes, you can make a partial payment over the phone. Just let the customer service representative know the amount you’d like to pay, and they’ll assist you with the process.

Q: Can I set up recurring payments over the phone?
A: No, you cannot set up recurring payments over the phone. However, you can set up automatic payments online through your Consumers Energy account.

FAQ

Can I pay Consumers Energy with a credit card?

You can pay with cash, check, money order, your checking or savings account, or with a Visa®, MasterCard®, Discover® credit or debit card at one of our Consumers Energy payment office locations.

Can I pay my Consumers Energy bill at Walmart?

Customers can now visit a Walmart store to pay a bill from Pacific Gas & Electric Company (PG&E), San Diego Gas & Electric (SDG&E) and Southern California Gas Company (SoCalGas).

How can I get my Consumers Energy account number?

One way to see your account number is log into our website and visit our home page (consumersenergy.com) where you will find your account number in the lower left-hand corner of the pay your bill widget (see below for example). Another way to find your account number is through your bill.

Other Resources :

Billing & Payment

Make a same-day, one-time payment by calling us at 800-371-9811. ACH Payments by Phone: Payments made from a checking or savings account are fee-free by phone with two options: Speak with an agent to start your request, then complete your payment through our secure Payment phone system.

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