Consumer Bill Pay: A Guide to Paying Your Energy Bills Online

Pay Your Bill. Pay bill, use Guest Pay, make a one-time payment or set up a M-F: 7 a.m. – 6 p.m.. BUSINESS. 800-805-0490. M-F: 8 a.m. – 4:30 p.m.. Consumer’s Residential Ways To Pay · About Your Bill · Budget Plan

Billing & Payment


Welcome to Consumer Bill Pay, your one-stop guide for paying your energy bills online. We understand that paying bills can be a hassle, especially when you have multiple accounts to manage. That’s why we’ve created this guide to help you navigate the process of paying your Consumers Energy bills quickly and easily. In this article, we’ll provide you with step-by-step instructions on how to pay your bills online, as well as answer any frequently asked questions you may have.

Paying Your Bill Online

To pay your Consumers Energy bill online, follow these simple steps:

  1. Go to the Consumers Energy website at
  2. Click on the “Residential” tab at the top of the page.
  3. Select “Billing & Payment” from the drop-down menu.
  4. Log in to your account using your User ID and Password. If you don’t have an account, you can create one by clicking on the “Create a Profile” button.
  5. Once you’re logged in, you’ll be directed to your account dashboard. Click on the “Pay Bill” button.
  6. Select the payment method you prefer. You can choose from a variety of options, including credit/debit cards, bank draft, and e-check.
  7. Enter your payment information and confirm your payment.
  8. You will receive a confirmation number once your payment has been processed.

Frequently Asked Questions

Q: Can I pay my bill over the phone?
A: Yes, you can pay your bill over the phone by calling 800-477-5050.

Q: Can I pay my bill in person?
A: Yes, you can pay your bill in person at any of our authorized payment locations.

Q: Can I set up automatic payments?
A: Yes, you can set up automatic payments by logging into your account and selecting the “Automatic Payments” option.

Q: Do you offer any payment plans or assistance programs?
A: Yes, we offer several payment plans and assistance programs to help you manage your energy bills. You can find more information by logging into your account and selecting the “Payment Plans and Assistance” option.


Paying your Consumers Energy bills online is quick, easy, and secure. By following the steps outlined in this guide, you can avoid late fees and ensure that your energy service remains uninterrupted. If you have any questions or concerns, don’t hesitate to contact us. We’re here to help.

Call to Action

Don’t wait any longer, log in to your Consumers Energy account now and pay your bill online! If you don’t have an account, create one today to take advantage of our convenient online payment options.


Consumers Energy, 2023. All rights reserved.

Address: 500 E. Michigan Ave, Jackson, MI 49201
Phone: 800-477-5050
Email: [email protected]

Payment Address:
Consumers Energy
P.O. Box 700
Jackson, MI 49201

Social Media Links
Facebook: @consumersenergy
Twitter: @consumersenergy
Instagram: @consumersenergy
LinkedIn: @consumersenergy


This guide is for informational purposes only and should not be considered legal or financial advice. Consumers Energy reserves the right to modify or terminate this guide at any time without notice.


What is consumer bill pay?

Online bill pay enables businesses and consumers the ability to securely pay bills and invoices digitally without the need for traditional paper processes.

How do I pay my Consumers Energy bill by phone?

Make a same-day, one-time payment by calling us at 800-371-9811. ACH Payments by Phone: Payments made from a checking or savings account are fee-free by phone with two options: Speak with an agent to start your request, then complete your payment through our secure Payment phone system.

What can I pay with bill pay?

What is bill pay? Bill pay is a service offered by many banks and credit unions that lets you set up automatic payments for bills. If you juggle rent or a mortgage, cable and electricity bills, credit card payments and more, online bill pay can save time and help you avoid late fees.

What is bill pay company?

Bill Pay is an online bill payment service that allows you to simply and conveniently pay a business or person within the United States. You determine who you want to pay and when you want to make the payment.

Other Resources :

Make a Payment

Pay Your Bill. Pay bill, use Guest Pay, make a one-time payment or set up a M-F: 7 a.m. – 6 p.m.. BUSINESS. 800-805-0490. M-F: 8 a.m. – 4:30 p.m.. Consumer’s

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