Paying Your Columbia Gas Bill: A Step-by-Step Guide

As a customer of Columbia Gas, paying your bill on time is essential to avoid any interruptions in your service. If you’re looking for ways to pay your bill quickly and conveniently, you’re in the right place. In this article, we’ll guide you through the process of paying your Columbia Gas bill using the two authorized payment methods.

Pay by Phone

One of the easiest ways to pay your Columbia Gas bill is by phone. To make a payment, simply call 1-866-694-1828. This service is available 24/7, so you can pay your bill at a time that suits you best.

When you call, you’ll need to have your account number and payment information ready. You can find your account number on your bill statement or by logging into your account online.

Once you’ve provided your account number and payment information, you’ll be given the option to confirm your payment. After confirmation, your payment will be processed, and your account will be updated immediately.

Pay Online

Another convenient way to pay your Columbia Gas bill is online. You can access the online payment portal by visiting the Columbia Gas website and clicking on “Pay My Bill.”

On the payment portal, you’ll need to enter your account number and email address. If you’ve forgotten your account number, you can retrieve it by clicking on the “Forgot Account Number” link.

After entering your account number and email address, you’ll be directed to a secure payment processing page. Here, you can choose your preferred payment method – credit/debit card or bank draft.

If you choose to pay by credit/debit card, you’ll need to enter your card number, expiration date, and security code. For bank draft, you’ll need to provide your bank’s routing number and account number.

Once you’ve entered your payment information, you’ll need to confirm your payment. After confirmation, your payment will be processed, and your account will be updated immediately.

Tips and Reminders

• Make sure to have your account number and payment information ready before calling or logging in to pay your bill.
• Payments made after 5:00 PM EST may not be processed until the next business day.
• There may be a delay of 2-3 business days for payments made by bank draft to be processed.
• If you’re having trouble paying your bill, contact Columbia Gas customer service at 1-800-344-4071 for assistance.

Conclusion

Paying your Columbia Gas bill is quick and easy using the two authorized payment methods – pay by phone and pay online. By following the steps outlined in this guide, you can ensure that your bill is paid on time and avoid any interruptions in your service. Remember to have your account number and payment information ready, and don’t hesitate to contact customer service if you need assistance.