Clevelandwater Bill Pay

Paying Your Cleveland Water Bill: A Guide to Online and Offline Payment Options

Introduction:

As a resident of Cleveland, Ohio, paying your water bill is an essential part of maintaining your home and ensuring that you have access to clean drinking water. The Cleveland Water Department offers several payment options to make it easy for you to pay your bill on time. In this guide, we will explore the different payment methods available and provide step-by-step instructions on how to pay your bill online and offline.

Online Payment Options:

The Cleveland Water Department offers an online payment portal for convenient and fee-free bill payments. To make an online payment, follow these steps:

1. Visit the My Cleveland Water Portal at https://my.clevelandwater.com/.
2. Click on the “Payment Options” tab.
3. Select “Make a Payment” and choose the payment method you prefer (credit card, debit card, or bank account).
4. Follow the prompts to enter your payment information and complete the transaction.

Phone Payment Option:

If you prefer to pay your bill over the phone, you can call the Cleveland Water Department’s 24-hour automated payment line at 216-446-6834. Have your account number and payment information ready to complete the transaction.

In-Person Payment Option:

You can also make a payment in person at the Cleveland Water Department’s main office, located at 1201 Lakeside Ave. Cleveland, OH 44114. The lobby is open Monday through Friday from 7:30 a.m. to 5:30 p.m., excluding holidays.

Mail Payment Option:

If you prefer to pay your bill by mail, you can send a personal check or money order made payable to the City of Cleveland. Write your account number on your check and mail it with the remittance slip in the envelope provided to:
City of Cleveland
Division of Water
P.O. Box 94540
Cleveland, OH 44101-4540

Important Tips and Reminders:

• Make sure to pay your bill on time to avoid late fees and penalties.
• Keep your account number handy when making a payment to ensure a smooth transaction.
• Consider enrolling in the Cleveland Water Department’s AutoPay program to automatically deduct your monthly payment from your bank account.
• If you have any questions or issues with your payment, you can contact the Cleveland Water Department’s Customer Care Center at 216-664-3130 during regular business hours.

Conclusion:

Paying your Cleveland Water bill is easy and convenient with the various payment options available. Whether you prefer to pay online, over the phone, in person, or by mail, the Cleveland Water Department has you covered. Remember to pay your bill on time and consider enrolling in AutoPay to avoid any late fees or penalties. If you have any questions or issues, don’t hesitate to contact the Customer Care Center for assistance.