Learn how to pay your utility bill online, in person, or by phone with the City of Tulsa. Find out the fees, payment methods, and payment assistance options for utility customers.
Utility Payment Options – City of Tulsa
https://www.cityoftulsa.org/government/departments/finance/utilities/utility-payment-options/
Are you a resident of Tulsa looking for hassle-free ways to pay your utility bills? Look no further! In this article, we will guide you through the various payment options provided by the City of Tulsa, making bill payment a breeze. With our convenient methods, you can easily manage your payments and avoid any late fees or service interruptions. Let’s get started!
Introduction to the City of Tulsa Bill Pay
The City of Tulsa offers a range of payment options to make it convenient for residents to pay their utility bills. Whether you prefer online payments, in-person transactions, or phone payments, the City of Tulsa has you covered. With these options, you can easily stay on top of your bills and ensure uninterrupted utility services.
Online Bill Payment
Paying your bills online is quick, easy, and convenient. The City of Tulsa provides an online portal where you can view and pay your bills. To access this service, you will need your Customer ID, account number, and the name as it appears on your bill. Simply visit the City of Tulsa website and navigate to the “Pay Online” section [1]. Once there, you can view your bills dating back to May 1, 2021, enroll in autopayments, and make changes to your bank account for auto-payments. The best part? There are no fees for paying your bills online!
In-Person Payments
If you prefer to make payments in person, the City of Tulsa offers several options. You can visit City Hall and pay your utility bill at the cashier windows located inside the 2nd Street entrance. The windows are open from 8 a.m. to 5 p.m. and accept cash, check, or money order [1]. Additionally, there is a night depository located on the plaza just west of the entrance to City Hall, where you can drop off your payment. Please note that cash should not be placed in the night depository.
Another option is to visit one of the authorized payment locations. You can download the authorized location list from the City of Tulsa website. Payments made through these locations may take 1-2 business days to post to your account and will include a $1.50 fee [1].
Phone Payments
For added convenience, the City of Tulsa also accepts payments over the phone. Simply call (918) 596-9511 to make a payment through their Interactive Voice Response (IVR) system [1]. This option allows you to make payments at your convenience, without the need for internet access.
Bill Pay Assistance
The City of Tulsa understands that some customers may face difficulties in paying their bills. If you have a past-due balance, it is important to address it promptly to avoid additional fees or service interruptions. Here are some options for bill pay assistance:
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Payment Arrangements: Contact Customer Care by dialing 311 or (918) 596-2100 (if located outside City limits) to set up a payment arrangement. This will allow you to spread the existing balance across three equal monthly installments [1].
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Financial Assistance: If you are in need of financial assistance, you can dial 211 to explore available resources [1]. Additionally, you can contact the Tulsa Financial Empowerment Center at (918) 802-7279 to set up financial counseling at no cost.
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Low-Income Housing Water Assistance Program (LIHWAP): The City of Tulsa offers the LIHWAP, a one-time program funded under the Consolidated Appropriations Act and American Rescue Plan Act. This program provides funds to assist low-income households with water and sewer costs. To apply for LIHWAP, visit www.okdhslive.org [1].
Additional Information
Here are some additional details that may be helpful for your bill payment:
- Phone Number: For general inquiries or assistance, you can dial 311 or (918) 596-2100 (if located outside City limits) [1].
- Address: City Hall is located at 175 E. 2nd Street, Tulsa, OK [1].
- Late Payments: Late payments may result in additional fees or service interruptions. It is important to pay your bills on time to avoid any inconvenience [1].
- Payment Extensions: If you require a payment extension, it is recommended to contact Customer Care at 311 or (918) 596-2100 to discuss your options [1].
With these payment options and assistance programs, the City of Tulsa aims to make bill payment as convenient and accessible as possible for its residents. Take advantage of these services to ensure timely payments and uninterrupted utility services.
Learn more:
The City of Tulsa currently offers online payments and e-Services for: City Utility Bill Municipal Traffic Tickets File a Police Report Development Services – permitting and …