City of Sacramento Bill Pay: A Guide to Paying Your Utility Bills Online

The City of Sacramento offers its residents several ways to pay their utility bills online. In this guide, we will walk you through the steps to pay your utility bills using the City’s online services. We will also provide you with information on the different payment methods available and the benefits of using the City’s online services.

Paying Your Utility Bills Online

To pay your utility bills online, follow these steps:

1. Go to the City of Sacramento’s website at www.cityofsacramento.org.
2. Click on the “Online Services” tab at the top of the page.
3. Select “Utilities” from the drop-down menu.
4. Click on “Pay Your Utility Bill” button.
5. Enter your account number and password to log in to your account. If you don’t have an account, you can create one by clicking on the “Create an Account” button.
6. Once you are logged in, you will be directed to your account dashboard. Here, you can view your bill, make a payment, and manage your account settings.
7. To make a payment, click on the “Make a Payment” button.
8. Select your preferred payment method (e.g., credit/debit card, bank account).
9. Enter your payment information and confirm your payment details.
10. Click on the “Submit” button to complete your payment.

Benefits of Using the City’s Online Services

Using the City’s online services to pay your utility bills has several benefits. Here are some of them:

1. Convenience: You can pay your bills anytime, anywhere, as long as you have an internet connection.
2. Time-saving: Paying your bills online takes only a few minutes, and you don’t have to worry about mailing a check or standing in line at a payment center.
3. Secure: The City’s online services use secure websites and encryption technology to protect your personal and payment information.
4. Paperless: By using the City’s online services, you can reduce your carbon footprint and help the environment by opting out of paper statements.
5. Easy to Manage: You can view your account history, track your usage, and manage your account settings all in one place.
6. Payment Reminders: The City’s online services offer payment reminders via email or text message, so you never have to worry about missing a payment deadline.

Other Payment Methods

If you prefer not to pay online, the City of Sacramento offers several other payment methods:

1. Pay by Phone: You can pay your utility bills over the phone by calling the City’s customer service center at 311 or (916) 264-5000.
2. Pay by Mail: You can mail your payment to the City of Sacramento, Utility Billing, P.O. Box 15270, Sacramento, CA 95851-0700.
3. Pay in Person: You can pay your bills in person at the City’s Customer Service Center, located at 2110 H Street, Sacramento, CA 95816.

Frequently Asked Questions

1. Can I pay my utility bills online if I don’t have an account?
   No, you need to create an account first to pay your bills online.
2. Can I use a credit/debit card to pay my utility bills online?
   Yes, you can use a credit/debit card to pay your utility bills online.
3. Can I use a bank account to pay my utility bills online?
   Yes, you can use a bank account to pay your utility bills online.
4. Can I stop automatic payments online?
   Yes, you can stop automatic payments online by logging into your account and updating your payment settings.
5. Can I view my utility bill history online?
   Yes, you can view your utility bill history online by logging into your account and accessing your account dashboard.
6. Can I print a copy of my utility bill online?
   Yes, you can print a copy of your utility bill online by logging into your account and accessing your account dashboard.

Conclusion

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