City of Niles Bill Pay – A Comprehensive Guide

Introduction

Welcome to the City of Niles Bill Pay guide! This article will provide you with a step-by-step process for paying your bills online, over the phone, or in person. We’ll also cover important information about the different payment methods, fees, and due dates. Whether you’re a resident or a business owner, this guide will help you navigate the bill pay process quickly and easily.

Online Bill Pay

The City of Niles offers an online bill pay service that allows you to pay your bills securely and conveniently. To access the online bill pay system, follow these steps:

1. Go to the City of Niles website: www.thecityofniles.com
2. Click on the “Services” tab at the top of the page.
3. Select “Billing” from the drop-down menu.
4. Click on “Online Bill Pay” and follow the prompts to create an account or log in.

Once you’re logged in, you’ll be able to view your bills, make payments, and set up recurring payments. You can pay with a credit or debit card, or use an e-check. There is a convenience fee for using the online bill pay service, which is 2.7% of the payment amount, with a minimum fee of $1.50.

Phone and In-Person Payments

If you prefer to pay over the phone or in person, you can do so by following these steps:

1. Phone payments: Call the City of Niles’ billing office at (574) 674-8877 during business hours (Monday – Friday, 8:00 AM – 4:30 PM EST). Have your account number and payment information ready.
2. In-person payments: Visit the City of Niles’ billing office located at 134 West Main Street, Niles, MI 49120. Office hours are Monday – Friday, 8:00 AM – 4:30 PM EST. You can pay with cash, check, or credit/debit card.

Important Information

• Due Dates: Bills are due on the 15th of each month. A 10% late fee will be applied to unpaid balances.
• Payment Methods: The City of Niles accepts Visa, Mastercard, Discover, American Express, and e-checks.
• Fees: In addition to the convenience fee for online payments, there is a returned check fee of $30.
• Account Information: To access your account information, you’ll need your account number, which can be found on your bill or by logging into your online account.

Troubleshooting

If you encounter any issues while paying your bill, please contact the City of Niles’ billing office at (574) 674-8877 for assistance.

Conclusion

Paying your bills in the City of Niles is easy and convenient, whether you choose to do so online, over the phone, or in person. Remember to keep note of the due dates and fees associated with different payment methods. If you have any questions or concerns, don’t hesitate to contact the billing office for assistance.