Paying Your Water Bill in the City of Fort Worth: A Guide

This information is included on billing statements. If a billing statement is not available, call our Customer Call Center at 817-392-4477 or click hereto

Payment options

Introduction

As a resident of the City of Fort Worth, it is important to keep track of your water bill payments to avoid any inconvenience or penalties. In this guide, we will outline the different payment options available to you, as well as provide information on how to access your account and make payments online.

Payment Options

The City of Fort Worth offers several payment options for your water bill. You can choose the method that best suits your needs and preferences.

1. Online Payment

The easiest and most convenient way to pay your water bill is through the City’s online payment system. You can access your account and make a payment using your credit or debit card. To get started, follow these steps:

  1. Go to the City of Fort Worth’s website (www.fortworthtexas.gov) and click on the “Residents” tab.
  2. Click on “My Payments” and select “Water Bill” from the drop-down menu.
  3. Enter your account number and password to log in to your account.
  4. Review your account balance and select the payment option that works best for you.
  5. Enter your payment information and confirm your payment.

2. Automatic Bank Draft

Another option is to sign up for automatic bank draft, which allows the City to deduct the amount of your water bill from your bank account automatically. To enroll in this program, follow these steps:

  1. Go to the City of Fort Worth’s website (www.fortworthtexas.gov) and click on the “Residents” tab.
  2. Click on “My Payments” and select “Water Bill” from the drop-down menu.
  3. Enter your account number and password to log in to your account.
  4. Click on “Automatic Bank Draft” and follow the instructions to enroll in the program.

3. Pay by Phone

If you prefer to pay over the phone, you can call the City’s customer service center at 817-392-1200 to make a payment using your credit or debit card. Have your account number and payment information ready when you call.

4. Pay in Person

You can also pay your water bill in person at the City’s utility payment counter, located at 200 Texas St, Fort Worth, TX 76102. The payment counter is open Monday through Friday from 8:00 am to 5:00 pm.

5. Pay by Mail

If you prefer to pay by mail, you can send your payment to the following address:

City of Fort Worth
Water Utilities
P.O. Box 1000
Fort Worth, TX 76101

Make sure to include your account number and payment information with your check or money order.

Conclusion

Paying your water bill in the City of Fort Worth is easy and convenient with the various payment options available. You can choose the method that works best for you and make your payment quickly and securely. If you have any questions or concerns, you can contact the City’s customer service center for assistance.

FAQ

How do I pay my Fort Worth water bill online?

Online payments for residential customers now go through the MyH2O portal, where customers can also view their water use by the day or by the hour.

What is the phone number for Fort Worth water Department bill pay?

If you are a new customer to Fort Worth Water, call our customer service department at (817)392-4477 to establish a new account.

Does Fort Worth water have an app?

Residential portal and mobile app available Access previous day’s water use data in hourly increments. Set alerts and notifications about water use. Detect continuous water flow, indicating a possible leak. Pay your water bill and access payment and billing history.

Other Resources :

My Payments

This information is included on billing statements. If a billing statement is not available, call our Customer Call Center at 817-392-4477 or click hereto

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