City Of Durham Water Bill Pay

City of Durham Water Bill Payment

Introduction:

Welcome to the City of Durham’s payment portal for water bills and utilities. This guide will help you navigate the process of paying your water bill and other utilities online.

Step 1: Find Your Account Number

Before you can make a payment, you will need to find your account number. Your account number can be found on your water bill or by logging into your account online.

Step 2: Choose a Payment Method

The City of Durham offers several ways to pay your water bill and utilities. You can pay online, by phone, or in person.

Online Payment:

To pay your water bill and utilities online, follow these steps:

1. Go to the City of Durham’s website at www.durhamnc.gov.
2. Click on the “Payments & Utilities” tab at the top of the page.
3. Select “Pay Water Bill Online” or “Pay Utilities Online.”
4. Enter your account number and follow the prompts to make a payment.

Phone Payment:

You can also pay your water bill and utilities by phone. Call 919-560-1200 and follow the prompts to make a payment.

In-Person Payment:

If you prefer to pay in person, you can do so at the City of Durham’s payment center, located at 101 City Hall Plaza, Durham, NC 27701.

Step 3: Enter Payment Information

Once you have selected your payment method, you will need to enter your payment information. You will need to provide your account number, payment amount, and payment method (credit/debit card or e-check).

Step 4: Confirm Your Payment

After you have entered your payment information, you will be asked to confirm your payment. Review your information carefully and make any necessary changes.

Step 5: Receive Your Confirmation Number

Once your payment has been processed, you will receive a confirmation number. Write down this number for your records.

Conclusion:

Congratulations! You have successfully made a payment on your City of Durham water bill and utilities. Remember to keep your account number and confirmation number for your records. If you have any questions or concerns, you can contact the City of Durham’s customer service department at 919-560-1200.