Citicards Bill Pay: A Comprehensive Guide

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Welcome to our comprehensive guide on Citicards bill pay! In this article, we will provide you with detailed information on how to pay your Citicards bills online, over the phone, or by mail. We will also cover the different payment options available, and answer some frequently asked questions. Whether you’re a new or existing Citicards customer, this guide will help you understand the various ways to pay your bills and avoid any potential late fees or penalties.

Paying Your Citicards Bill Online

The fastest and most convenient way to pay your Citicards bill is by using their online payment system. To access the online payment portal, visit and follow these steps:

  1. Log in to your Citicards account using your username and password.
  2. Click on the “Pay Now” button.
  3. Choose the card you want to pay for.
  4. Select the payment method you prefer (bank account, debit card, or credit card).
  5. Enter the payment amount and confirm.
  6. Review your payment details and submit the payment.

You can also use Citi’s mobile app to pay your bill on the go. Simply download the Citi Mobile app from the App Store or Google Play, log in to your account, and click on “Pay Now” to make a payment.

Paying Your Citicards Bill Over the Phone

If you prefer to pay your bill over the phone, you can call Citi’s automated phone system at 1-800-950-5114. Follow the prompts to enter your card number, payment amount, and payment method. You can also speak to a customer service representative if you have any questions or concerns.

Paying Your Citicards Bill by Mail

To pay your Citicards bill by mail, you can send a check or money order to the address below:

Citi Payment Services
P.O. Box 7000
Sioux Falls, SD 57117-7000

Please make sure to include your account number and the payment coupon from your statement when sending your payment.

Other Payment Options

In addition to the methods mentioned above, Citi also offers other payment options, such as:

  • Paying through Citi’s ATMs
  • Using Citi’s Payment Manager service, which allows you to schedule recurring payments
  • Making a payment through Citi’s mobile app using a digital wallet like Apple Pay or Google Pay

Frequently Asked Questions

Here are some frequently asked questions related to Citicards bill pay:

Q: Can I pay my bill using a credit card?
A: Yes, you can use a credit card to pay your Citicards bill. However, please note that interest charges may apply.

Q: Is there a fee for paying my bill online?
A: No, there is no fee for paying your Citicards bill online.

Q: Can I schedule recurring payments?
A: Yes, you can use Citi’s Payment Manager service to schedule recurring payments.

Q: What happens if I miss a payment?
A: If you miss a payment, you may be subject to late fees and interest charges. It’s important to make timely payments to avoid these charges and maintain a good credit score.


In conclusion, there are several ways to pay your Citicards bills, including online, over the phone, and by mail. By understanding the different payment options available, you can choose the method that works best for you and avoid any potential late fees or penalties. Remember to always make timely payments to maintain a good credit score and avoid interest charges. If you have any questions or concerns, you can contact Citi’s customer service team for assistance.


Is Citi bill pay free?

That’s right—Citibank’s online bill payment service is free no matter how many bills you pay and regardless of whether you make one-time or recurring payments. Support 24/7. Report a bill payment problem online and get a fast response. Or speak directly with Customer Service 24/7.

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