Paying Your Water Bill with Chester Water Authority

Are you looking for ways to pay your water bill with Chester Water Authority? Look no further! This guide will walk you through the steps to pay your bill quickly and easily.

My CWA Customer Portal

The fastest and most convenient way to pay your water bill is through the My CWA Customer Portal. You can access your account information, view your bill, and make a payment online. Simply follow these steps:

1. Go to the My CWA Customer Portal at https://mycwa.chesterwater.com/.
2. Log in to your account using your Customer Number and Account Number.
3. Once you’re logged in, you’ll be taken to your account dashboard. Click on the “View Bill” button to see your current bill.
4. To make a payment, click on the “Pay Now” button. You’ll be directed to a secure payment processing page.
5. Enter your payment information, including your payment amount, payment method (Visa, MasterCard, or e-check), and billing address.
6. Review your payment information carefully and click “Submit” to complete your payment.

You’ll receive a confirmation email once your payment has been processed.

Paying by Phone

If you prefer to pay your water bill over the phone, you can do so by calling Chester Water Authority’s automated phone payment system at 1-855-748-8522. This service is available 24/7.

To make a payment by phone, follow these steps:

1. Call 1-855-748-8522.
2. Enter your Customer Number and Account Number when prompted.
3. Follow the prompts to enter your payment information.
4. Review your payment information carefully and confirm your payment.

A convenience fee of $2.75 will be charged by the vendor for processing your payment.

Other Payment Options

If you prefer not to pay online or by phone, you can also pay your water bill by mail or in person.

To pay by mail, send your payment to:

Chester Water Authority
P.O. Box 71346
Philadelphia, PA 19176-1346

To pay in person, visit the Chester Water Authority office at 415 Welsh Street, Chester, PA 19013, or the Kennett Square office at 148 West State Street, Suite 101, Kennett Square, PA 19348.

FAQs

1. Can I pay my water bill online?
   Yes, you can pay your water bill online through the My CWA Customer Portal.
2. Is there a fee for paying my water bill online or by phone?
   Yes, a convenience fee of $2.75 will be charged by the vendor for processing your payment.
3. Can I pay my water bill in person?
   Yes, you can pay your water bill in person at the Chester Water Authority office or the Kennett Square office.
4. Can I pay my water bill by mail?
   Yes, you can pay your water bill by mail by sending your payment to the address listed above.
5. How do I access my water bill online?
   You can access your water bill online through the My CWA Customer Portal. Simply log in to your account and click on the “View Bill” button.

Conclusion

Paying your water bill with Chester Water Authority is easy and convenient. You can choose to pay online through the My CWA Customer Portal, by phone, by mail, or in person. If you have any questions or concerns, you can visit the Chester Water Authority website at www.chesterwater.com or contact their customer service department.