Paying Your Water Bill in Buffalo: A Comprehensive Guide

As a resident of Buffalo, it is essential to stay on top of your water bill payments to ensure continuous service and avoid any penalties. The good news is that the City of Buffalo offers various convenient methods for paying your water bill. In this article, we will guide you through the two most popular methods of paying your water bill in Buffalo, which are online and in-person payments.

Online Payments

The City of Buffalo offers an online payment system for water bills, which allows you to pay your bill quickly and securely. To make an online payment, follow these steps:

1. Visit the City of Buffalo’s online payment website at http://www.buffalony.gov/572/Online-Payments.
2. Click on the “Water” option from the drop-down menu.
3. Enter your account number and password to log in to your account.
4. Review your account information and select the payment option that suits you best.
5. Enter your payment information, and confirm your payment.

Benefits of Online Payments

There are several benefits to paying your water bill online:

1. Convenience: You can pay your bill from the comfort of your own home, 24/7, without having to worry about office hours or queues.
2. Speed: Your payment is processed instantly, ensuring that your account is up-to-date and avoiding any late fees or penalties.
3. Security: The City of Buffalo’s online payment system is secure and uses industry-standard encryption to protect your personal and financial information.

In-Person Payments

If you prefer to pay your water bill in person, you can do so at the City of Buffalo’s Water Bill Payment Office, located at 65 Niagara Square, Buffalo, NY 14202. The office is open from Monday to Friday, 8:30 am to 4:00 pm.

When paying in person, make sure to bring the following:

1. Your water bill statement
2. Payment in the form of cash, check, or money order
3. Your ID or proof of residence

Benefits of In-Person Payments

While online payments are convenient, there are some benefits to paying your water bill in person:

1. Personalized Service: You can speak with a customer service representative and get personalized assistance with any questions or concerns you may have.
2. Immediate Processing: Your payment is processed immediately, ensuring that your account is up-to-date and avoiding any late fees or penalties.
3. No Processing Fee: When you pay in person, there is no processing fee, which can save you money compared to online payments.

Conclusion

Paying your water bill in Buffalo is easy and convenient, with various payment methods available. Whether you prefer to pay online or in person, the City of Buffalo has you covered. Remember, it’s essential to keep your account up-to-date to avoid any penalties or interruptions in your water service. If you have any questions or concerns, don’t hesitate to contact the City of Buffalo’s Customer Service department at (716) 847-1065.