Paying Your Berkeley Electric Bill: A Guide to SmartHub and Payment Options

Payments can be made over the phone through the Co-op’s Interactive Voice Recognition system (IVR) at 1-877-853-6731. A Berkeley Electric Cooperative account SmartHub · Pre-paid Billing · Payment Assistance

Payment Options

Are you a member of Berkeley Electric Cooperative looking for ways to pay your electric bill? Look no further! This guide will walk you through the various payment options available to you, including the convenient SmartHub app.

Payment Options

First, let’s take a look at the different payment options available to Berkeley Electric members.

Online Payment

You can pay your bill online through Berkeley Electric’s website. Simply log in to your account, select the “Pay Now” option, and follow the prompts to make a payment. You can use a debit or credit card, or transfer funds directly from your bank account.

Mobile Payment

Berkeley Electric also offers a mobile app called SmartHub, which allows you to pay your bill on the go. Download the app from the App Store or Google Play, log in to your account, and select the “Pay” option. You can then enter your payment information and complete the transaction.

Automatic Bank Draft

If you prefer, you can set up automatic bank draft to pay your bill. This involves providing your bank account information, and Berkeley Electric will automatically deduct the amount of your bill from your account each month.

In-Person Payment

If you prefer to pay in person, you can do so at any of Berkeley Electric’s office locations. Simply bring your bill and payment method (cash, check, or credit/debit card) to the office during business hours.

SmartHub

Now, let’s dive deeper into the SmartHub app and its features.

Overview

SmartHub is a convenient and secure way to manage your Berkeley Electric account from your mobile device. With the app, you can view your usage data, pay your bill, and even report outages.

Features

Here are some of the key features of the SmartHub app:

Usage Data

With SmartHub, you can view your electricity usage data in real-time, allowing you to track your consumption and make adjustments to save money. You can view your usage by day, week, or month, and even compare your usage to previous periods.

Payment

SmartHub allows you to pay your bill quickly and easily, right from your mobile device. Simply select the “Pay” option, enter your payment information, and complete the transaction. You can also set up recurring payments to ensure your bill is paid on time each month.

Outage Reporting

If you experience an outage, you can report it directly through the SmartHub app. This helps Berkeley Electric to quickly identify and address the issue, getting your power back on faster.

Account Management

In addition to paying your bill and viewing your usage data, SmartHub also allows you to manage your account settings. You can update your contact information, add or remove accounts, and even set up notifications for outages and other important events.

Conclusion

Paying your Berkeley Electric bill has never been easier, thanks to the convenience of SmartHub and the various payment options available. Whether you prefer to pay online, through the app, or in person, Berkeley Electric has you covered. Download the SmartHub app today and take control of your electric account!

FAQ

How do I pay my Berkeley Electric Co op bill?

Payments can be made over the phone through the Co-op’s Interactive Voice Recognition system (IVR) at 1-877-853-6731. A Berkeley Electric Cooperative account number and credit/debit card or checking information is all that is needed.

Does Berkeley Electric have an app?

For more information about the SmartHub app please visit www.smarthubapp.com.

Does Berkeley Electric have budget billing?

Berkeley Electric offers two methods of budget billing. The Fixed Budget Billing plan creates a “fixed” amount where the member pays the same amount each month with a “settle-up” month once a year. This amount is determined by looking at the previous year’s electricity usage and creating an average amount.

Where are the kiosks at Berkeley Electric?

Kiosks are located in the drive-thru lanes at our Moncks Corner, Goose Creek, and Johns Island offices. An additional kiosk is located inside the St. Stephen IGA. (Open 7 am – 9 pm Mon.

Other Resources :

SmartHub

Payments can be made over the phone through the Co-op’s Interactive Voice Recognition system (IVR) at 1-877-853-6731. A Berkeley Electric Cooperative account

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