Artesian Water Bill Pay: Convenient Options for Easy Payment

Learn how to pay your Artesian water bill online, by phone, by mail, or at the office. Find out the fees, fees, and contact information for each option.

Payment Options | Artesian Water


Are you looking for a hassle-free way to pay your Artesian Water bill? Look no further! In this article, we will provide you with all the information you need to conveniently pay your bill and manage your Artesian Water account. Artesian Water is a leading provider of water and wastewater services, committed to delivering high-quality water to its customers. With various payment options available, you can easily stay on top of your bills and ensure uninterrupted service.

Convenient Online Payment

Artesian Water offers an easy and secure online payment option through their e-Billing service [1]. By signing up for e-Billing, you can view your bills online, access current and previous bills, and even pay your bill electronically through the Artesian Online service. This convenient option allows you to make payments from your bank account, providing you with flexibility and peace of mind.

Pay Online

In addition to e-Billing, Artesian Water also offers an online payment option called Convenience Pay [1]. With Convenience Pay, you can make payments 24 hours a day, 365 days a year. They accept credit cards, ATM/debit cards with the Star or Pulse logo, and electronic checks from checking, savings, or money market accounts. Please note that Convenience Pay charges a convenience fee per transaction.

Pay by Phone

If you prefer to make a payment over the phone, Artesian Water provides a toll-free number for their Convenience Pay service [1]. Simply call 1 (833) 303-3773, and have your Artesian Account ID or telephone number associated with your Artesian account ready. You can make a payment using a credit card, debit card, or check. Similar to online payments, Convenience Pay charges a fee per transaction.

Pay by Mail

For those who prefer traditional payment methods, Artesian Water accepts payments by check or money order through the mail [1]. Simply use the envelope provided with your bill, affix a stamp, and mail it to Artesian Water at the following address:

Artesian Water
P.O. Box 15069
Wilmington, DE 19886-5069

Pay in Person

If you prefer to make a payment in person, you can visit the Artesian Water office during their business hours [1]. The office is open Monday through Friday, from 8:00 a.m. to 4:30 p.m. They accept cash, check, or money orders. The office is located at:

664 Churchmans Road
Newark, DE 19702

Artesian Water also provides a convenient Payment Drop Box located to the left of the front doors at their Main Office in Newark. This drop box is available for after-hours payments.

Payment Assistance and Late Payments

Artesian Water understands that financial difficulties can arise, and they are committed to helping their customers. If you are facing challenges in paying your bill, they recommend visiting their website for payment assistance options [1]. They provide resources and information to help you manage your payments and avoid late fees.

Contact Information

If you have any questions or need further assistance, you can reach Artesian Water through the following contact information:


Paying your Artesian Water bill has never been easier with the convenient payment options provided by Artesian Water. Whether you prefer online payments, phone payments, mail-in payments, or in-person payments, Artesian Water has you covered. Additionally, they offer payment assistance options for those facing financial difficulties. Stay on top of your bills and enjoy uninterrupted water service with Artesian Water’s convenient bill payment options.

Learn more:

  1. Payment Options | Artesian Water
  2. Artesian Water | Water services company
  3. Artesian Water Bill Payments | doxo


How do I pay my artesian water bill?

Payment by check or money order can be mailed to us using the envelope provided with your bill. Just affix a stamp and include your bill stub and mail to Artesian Water, P.O. Box 15069, Wilmington, DE 19886-5069. Payments may be made in person at our office Monday through Friday, 8:00 a.m. – 4:30 p.m. The office accepts cash, check or money orders.

How do I contact artesian customer service?

Customers can call the Customer Service phone numbers listed below: Click here for a list of 2023 Holidays observed by Artesian. You can e-mail your customer service questions at any time to [email protected]. Please include your account ID and contact information. A response will be provided within 72 hours.

Does artesian have a water business?

Today, although we have expanded our capabilities and our service area, our water business remains our single largest business line, accounting for nearly 90% of our revenues. In fact, Artesian is the eighth largest investor-owned water utility in the United States by total capitalization.

My Bills & Services | Artesian Water

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