American Water Online Bill Pay

American Water Online Bill Pay

Introduction:

Welcome to American Water’s online bill pay platform, MyWater! With MyWater, you can easily manage your account, view and pay your bills, sign up for Auto Pay and Paperless Billing, track your water usage, and more. In this article, we will guide you through the steps to access and pay your bill using MyWater.

Step 1: Accessing MyWater

To access MyWater, please visit the login page at https://login.amwater.com/. On the login page, you will see two options: “Login” and “Sign Up.” If you are a new user, click on “Sign Up” to create an account. If you already have an account, enter your login credentials and click “Login.”

Step 2: Paying Your Bill

Once you have logged in to your MyWater account, click on the “Billing & Payment” tab. Here, you will find the “Pay Your Bill” option. Click on this option to view your current bill and make a payment. You can choose to pay using your bank account or credit card.

Option 1: Paying by Bank Account

To pay by bank account, select “Pay by Bank Account” and enter your bank’s routing number and account number. You can find this information on your checks or by logging into your online banking account. After entering the required information, click “Submit” to complete the payment.

Option 2: Paying by Credit Card

To pay by credit card, select “Pay by Credit Card” and enter your credit card information. American Water accepts Visa, MasterCard, Discover, and American Express. After entering the required information, click “Submit” to complete the payment.

Option 3: Scheduling Automatic Payments

If you want to avoid the hassle of manual payments, you can schedule automatic payments using MyWater’s Auto Pay feature. To enroll in Auto Pay, click on “Enroll in Auto Pay” and select your preferred payment method (bank account or credit card). Once enrolled, your monthly bill will be automatically deducted from your chosen payment method on the due date.

Step 3: Confirming Your Payment

After making a payment, you will receive a confirmation number. Please note down this number for your records. You can also view your payment history and current balance on the “Billing & Payment” tab.

Troubleshooting:

If you encounter any issues while paying your bill, please check the following:

• Ensure that you have a valid email address and password to log in to MyWater.
• Check that your bank account and routing numbers are correct.
• Verify that your credit card information is accurate and up-to-date.
• Ensure that your browser is compatible with MyWater’s website.

Conclusion:

That’s it! With MyWater, paying your American Water bill is easy, convenient, and secure. By following the steps outlined above, you can avoid late fees and ensure that your water service remains uninterrupted. If you have any questions or concerns, please visit the Frequently Asked Questions (FAQs) section on the American Water website or contact their customer service department.