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Payment Options
Payment Options – Ameren Illinois
Ameren Illinois offers various bill pay options for its customers to make their electricity bill payments conveniently. The company provides two ways to pay bills: online and by phone.
Online Payment Options:
- Account Dashboard: Log in to your online account to view and pay your bill. You can also enroll in Auto Pay to make automatic payments.
- Guest Pay: Pay your bill without logging in. You can use electronic checks, credit, or debit cards.
- Pay Now: Pay your bill online with login. You can use electronic checks, credit, or debit cards.
By Phone:
To make a payment by phone, call Ameren’s authorized payment vendor, Speedpay at 888.777.3108. You can use electronic checks, credit, or debit cards.
Medical Equipment Registry:
In order for Ameren Illinois to be aware of customers who use electrically operated medical equipment, a doctor’s verification must be recorded on their medical equipment registry. The registry allows Ameren to notify customers about planned maintenance outages. Customers should also have a backup plan in place for emergency outages. Call Ameren Illinois at 800.755.5000 to register.
More Options:
- Electric Vehicle Charging: This optional rate program is for customers who drive an EV and charge their vehicle at home. Plug in during the preferred time and save on electric delivery fees while you charge.
- Standby Generators: Consider installing a natural gas standby generator to be ready for unexpected electric service interruptions.
- Pick A Due Date: Choose a due date that works best for you, giving you more flexibility and control over your household budget and monthly bills.
- Convert to Natural Gas: Natural gas offers many advantages over propane and other fuels. Explore the benefits and discover why natural gas is the natural choice for thousands of homeowners in your area.
Contact Us:
For any questions or concerns, call Ameren Illinois at 800.755.5000 or visit their website at https://www.ameren.com/illinois/account/customer-service.
Payment Address:
Ameren Illinois, P.O. Box 473, St. Louis, MO 63151-0473
Phone Number:
888.777.3108 (Speedpay)
800.755.5000 (Ameren Illinois)
Hours of Operation:
Monday – Friday, 7:00 a.m. – 7:00 p.m. (Central Time)
Payment Methods:
Electronic checks, credit, or debit cards (Visa, MasterCard, Discover, American Express)
Note:
Please note that there may be additional fees associated with using certain payment methods. Please check with Ameren Illinois for more information.
Disclaimer:
This information is accurate as of December 22, 2023. However, Ameren Illinois reserves the right to modify their payment options and policies at any time without notice. For the most up-to-date information, please visit their website or call their customer service center.
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Other Resources :
Find locations to pay your bill in person. Learn More. By Mail. Mail all For more information, contact us at. By Phone. To make a payment by phone, call