Aetna Bill Pay: Convenient Options for Managing Your Payments

Aetna Medicare Premium Payment Options | Aetna …


Are you an Aetna member looking for convenient ways to pay your bills? Managing your healthcare expenses should be hassle-free, and Aetna offers various payment options to make the process easier for you. In this article, we will explore different methods of paying your Aetna bills and provide you with essential information to ensure a smooth payment experience.

Aetna’s Online Bill Payment Portal

Aetna provides an online bill payment portal that allows you to conveniently manage your payments from the comfort of your own home. By visiting the Aetna website, you can access their secure online portal and make payments using your preferred payment method. This user-friendly platform ensures a seamless payment experience, saving you time and effort. [1]

Payment Options

Aetna offers several payment options to cater to your individual preferences. Here are some of the most common methods:

  1. Phone: You can make payments by calling the number listed on your Aetna Member ID card. If you can’t find the number, you can look it up on Aetna’s website. [1]

  2. Mail: Aetna accepts payments by mail. Simply include your payment and invoice in a stamped envelope and send it to the address specified on your invoice. [1]

  3. In-store: A convenient option is to pay your Aetna bill in person at a CVS retail store. You can use cash, credit, or debit card to make the payment. Please note that this in-store premium option is not available at CVS Pharmacy locations at Target or Schnucks. [1]

  4. Automatic Monthly Payment: Aetna offers an automatic monthly payment option through the Social Security Administration Premium Withhold (SSA PWH) and Railroad Retirement Board Premium Withhold (RRB PWH) programs. You can set up this service by calling the phone number on your Aetna Member ID card. [1]

Additional Information

In addition to the payment options mentioned above, here are some other important details that may be helpful:

  • Late Payments: If you are unable to make your payment by the due date, it’s essential to contact Aetna’s customer service as soon as possible. They can provide guidance on late payment policies and any applicable fees. [2]

  • Payment Extensions: If you are experiencing financial difficulties and need additional time to make your payment, Aetna may offer payment extensions or flexible payment arrangements. Reach out to their customer service to discuss your situation and explore available options. [2]

  • Contact Information: If you have any questions or need assistance with your bill payment, you can contact Aetna’s customer service by phone or email. The contact details can be found on your Aetna Member ID card or on their website. [2]

  • Address: If you prefer to send your payment by mail, make sure to use the address provided on your invoice or contact Aetna’s customer service for the correct mailing address. [1]


Managing your Aetna bill payments doesn’t have to be complicated. With various payment options available, including online, phone, mail, and in-store methods, Aetna ensures a convenient and hassle-free experience. If you have any questions or need assistance, don’t hesitate to reach out to Aetna’s customer service. Take advantage of these payment options to stay on top of your healthcare expenses and enjoy peace of mind.

Learn more:

  1. Aetna Medicare Premium Payment Options | Aetna Medicare
  2. Claims, Payment & Reimbursement – Health Care Professionals | Aetna
  3. Aetna Insurance | Pay Your Bill Online |


What is the customer service number for Aetna?

Call us. 1-800-US-AETNA ( 1-800-872-3862) (TTY: 711) between 8:00 AM and 6:00 PM ET. This is the phone number for the Corporate Contact Center. They do not have access to member accounts but they can provide Aetna Member Services contact information. For your convenience, we recommend that you add your Member Services number to your phone contacts.

Is Aetna a marketplace health insurance?

Yes. Aetna CVS Health sells both on the marketplace plans and off the marketplace plans directly.

Is Aetna a Medicaid?

Aetna ® is one of the nation’s leading health care providers and a part of the CVS Health ® family. We have over 30 years of experience serving Medicaid populations including children, adults and people with disabilities or other serious health conditions. We bring our national experience to your communities.

What is Aetna Medicare?

Aetna’s Medicare Multicultural Initiative seeks to improve equity for members who are Black and Hispanic. April is National Minority Health Month. Thirty days is not enough time to focus on health equity. Neither is two years—the amount of time it took

Secure Member Log-in – Health Insurance Plans | Aetna

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